Head of HR Service Center EU (m/f/d)

<p>As a successful family-owned company on a path to global growth, the Brose Group offers challenging responsibilities and exciting career opportunities to performance-driven, skilled specialists with solid professional knowledge and proven career expertise who wish to contribute to our company’s success.</p> <p>Your tasks</p> <ul> <li>implementation of the HR Services organization and ensuring the process relocations and coordination of the necessary measures on site</li> <li>managing the integration of HR processes in the HR Services area and ensuring effective and efficient processes, especially during go-live</li> <li>responsible for the day-to-day delivery of functional HR services in the context of quality, budget and time, customer satisfaction and performance (administrative and skill-based tasks)  </li> <li>responsible for the delivery of services based on set standards/ SLA's and KPI's. Ensuring the agreed SLAs and defined KPIs. If not achieved, deriving measures and initiating follow-up activities</li> <li>ensuring efficient and competitive processes within the assigned region. Process optimization and support for projects to standardize and digitize processes</li> <li>ensuring that documents (work instructions, presentations, etc.) are up to date</li> <li>disciplinary management of employees and coordination of areas of responsibility and technical objectives in close coordination with the Global Process Owners (globally responsible HR departments), especially for skill-based tasks, e.g. personnel development</li> <li>developing employees through targeted knowledge building and training. Ensuring a high level of service orientation and promoting a corresponding service culture among employees</li> </ul> <p> </p> <p>Your Profile</p> <ul> <li>several years of experience in field of HR </li> <li>leadership skills and experience </li> <li>high degree of service orientation  </li> <li>very good project management skills </li> <li>very good understanding of processes and experience in process optimization </li> <li>strong analytical skills as well as entrepreneurial thinking and acting </li> <li>goal- and solution-oriented and self-organized way of working</li> </ul> <p>Brose offers a high-tech work environment and a wide range of benefits. Along with competitive performance-based compensation and health insurance, our employees also benefit from attractive social and family-oriented programs throughout our North American locations*. Our benefits packages include comprehensive medical and insurance. Brose also provides educational assistance and a variety of community outreach, family, and sporting events. Flexible working hours and a collaborative work environment give our employees the freedom to balance work and personal life. Brose believes in investing in people. We offer a wide range of development programs with great opportunity for individual growth through training, international or regional assignments and tailored career paths. Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities.<br/> <br/> *Benefits package may vary slightly per location</p>