Sr. Manager Investigations and Operations Governance

USE YOUR POWER FOR PURPOSE

Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. 

WHAT YOU WILL ACHIEVE

In this role, you will:

• Lead Investigations and CAPA Excellence.

• Own and govern the Operations investigations and CAPA team. 

• Establish a proactive investigation culture focused on root cause rigor and reduction of repeat events.

• Oversee performance of investigation teams.

• Establish and Lead Operations Governance.

• Develop and sustain governance frameworks including KPI review forums and escalation pathways.

• Define and monitor key performance indicators.

• Align priorities across Investigations, CI, and site operations.

• Help improve adherence to IMEx principles and ways of working throughout Operations.

 

Drive Continuous Improvement and Operational Excellence 

• Define and deploy the CI strategy in partnership with the Operations Senior Managers.

• Lead teams executing CI initiatives delivering measurable improvements.

• Embed Lean, TPM, and Six Sigma methodologies.

 

Enable Data-Driven Decision Making 

• Oversee data analytics and trend identification.

• Ensure consistent use of structured problem-solving methods.

• Translate data into actionable insights.

 

Build Organizational Capability 

• Lead, develop, and coach teams.

• Build capability in investigation excellence and CI methodologies.

• Champion a culture of accountability and continuous improvement.

 

Ensure Compliance 

• Ensure alignment with GWI, cGMP, and regulatory requirements.

• Maintain inspection readiness.

 

 HERE IS WHAT YOU NEED (Minimum Requirements)

• Applicant must have a bachelor's degree with at least 6 years of experience; OR a master's degree with at least 5 years of experience; OR a PhD with 1+ years of experience.

• Excellent verbal, written, and presentation skills

• Proven ability to manage complex projects and lead cross-functional teams

• In-depth knowledge of pharmaceutical manufacturing processes and cGMP requirements

• Strong analytical and problem-solving skills

BONUS POINTS IF YOU HAVE (Preferred Requirements)

• Previous experience leading investigations and continuous improvement initiatives.  

• Experience in GMP-regulated environments.

• Strong problem-solving and communication skills.

• Strong financial acumen and experience managing budgets.

• Strong leadership skills with the ability to influence senior management decisions.

• Experience in knowledge management and sharing practices.

• Ability to assess and develop talent within the organization.

• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
 

OTHER JOB DETAILS

Work Location Assignment: On site

Relocation support available

Last Date to Apply for Job: July 9, 2026

The annual base salary for this position ranges from $139,100.00 to $231,900.00. In addition, this position