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Business Operations Associate
VigetChattanooga, United Statesfull_timeVerifiedPosted 9 Jul 2025
💰 $100,000/yr($70,000/yr – $100,000/yr)
About the role
To qualify for this role, you must be based in either the DC Metro area or near Chattanooga, TN, and happy to work from the office 2+ days per week.
Viget is an independent digital agency that has been designing and building digital products and platforms since 1999. Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. We work from four offices (hybrid) and remote locations throughout the U.S., and enjoy a proven cadence of virtual and in-person meetings and retreats to build camaraderie and stay connected. We work with early-stage start-ups (like SpectrumAI), as well as established non-profits (like World Wildlife Fund), and for-profits (like ESPN).
At Viget, we don’t have “sales people.” We all sell Viget all the time, mostly by doing great work and sharing what we know. Our Business Operations Associate supports the business development team, enabling us to win new work and shape client relationships. In doing BizOps, you will be responsible for initial research, documentation, and coordination to ensure every client engagement starts off strong. Every new lead is a new problem to solve and a new strategy to develop, and requires a novel and thorough approach. Working in an operations and support capacity, you will work with some of the most talented designers and developers in the industry and on behalf of a wide range of clients. You’ll both ask and answer hard questions and be a key part of the team that delivers results.
Viget is an independent digital agency that has been designing and building digital products and platforms since 1999. Our culture is ideal for lifelong learners seeking a variety of meaningful work, supportive collaboration with positive teammates, and a healthy work/life balance. We work from four offices (hybrid) and remote locations throughout the U.S., and enjoy a proven cadence of virtual and in-person meetings and retreats to build camaraderie and stay connected. We work with early-stage start-ups (like SpectrumAI), as well as established non-profits (like World Wildlife Fund), and for-profits (like ESPN).
At Viget, we don’t have “sales people.” We all sell Viget all the time, mostly by doing great work and sharing what we know. Our Business Operations Associate supports the business development team, enabling us to win new work and shape client relationships. In doing BizOps, you will be responsible for initial research, documentation, and coordination to ensure every client engagement starts off strong. Every new lead is a new problem to solve and a new strategy to develop, and requires a novel and thorough approach. Working in an operations and support capacity, you will work with some of the most talented designers and developers in the industry and on behalf of a wide range of clients. You’ll both ask and answer hard questions and be a key part of the team that delivers results.
Our Business Operations Associate will:
- Keep our business development efforts running smoothly by tracking deadlines, communicating proactively, and collaborating effectively.
- Support proposal writing by gathering background information, organizing assets, coordinating across teams, and assembling content.
- Maintain up-to-date records using Google Sheets, Hubspot, Airtable, and Notion. You’re the kind of person who notices when a detail is out of place.
- Assist with managing our extended network of freelancers and partners through regular check-ins and follow-ups.
- Understand the fundamentals of our business and represent Viget well to prospective clients and partners.
- Bring urgency and energy to everyday tasks. With you on the team, everyone else feels more motivated, supported, and efficient.
- Get things done. No matter what you're doing, you take pride in your work and in your ability to hit deadlines. You enjoy responsibility and working hard.
- Enjoy close mentorship from and collaboration with the business development team by working at least two days per week in-person at either our headquarters in Falls Church, VA, or at our office in Chattanooga, TN.
- Be ambitious about a career path that could grow into a client strategist (business development) role or a project / account management role.
The ideal candidate will also:
- Be extremely well-organized. You can handle several projects at once without anything slipping through the cracks.
- Be naturally curious. You’re eager to learn about new industries and businesses every day.
- Love logistics, efficiency, and clear action plans.
- Be a tech-savvy person.
Everyone at Viget:
- Embodies our core values of integrity, work ethic, collaboration, creativity, and lifelong learning.
- Values mentorship, learning, and sharing knowledge.
- Writes and speaks clearly, confidently, and succinctly.
- Believes in and supports our commitment to building a diverse and inclusive company.
Compensation and Benefits:
- Annual base salary of $70,000-$100,000 (mid level) per year depending on location, skills, and experience
- In addition, a modest variable comp plan based on individual and company revenue performance
- Additional comp available via spot performance bonuses and new hire referrals
- 401(k) retirement plan matching up to 4%
- 100% company-paid health and dental coverage for you and your family
- Stipends for wellness (apps, gyms, etc.) and connectivity (mobile phone or home internet)
- 15 days PTO (20 after 2 years), 9 paid holidays, and 2 community service days per year
- Up to $2,000/year in conference and training (professional development) budget
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