Project Manager Group Lead, Eurofins Environment Testing Northern California - Air Toxics, Folsom, CA

Company Description

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure.

We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Job Description

Eurofins Environment Testing is seeking a Project Manager Group Lead to join our team in Folsom, CA!

The Project Manager Group Lead (PMGL)oversees the Project Management (Client Services) team and is responsible for ensuring a high level of client service and operational effectiveness. This role supervises Project Management staff, manages team productivity, and ensures that client deliverables are completed accurately and on time. The PMGL also oversees accounts receivable activities, including billing, collections, and issue resolution, ensuring alignment with facility revenue and cash flow objectives.

In addition to operational oversight, the PMGL develops and implements strategies to support growth within house accounts while maintaining strong client relationships. The role is also responsible for training Project Management staff and ensuring compliance with required training and ongoing development programs.

The PMGL ensures the timely and accurate completion of key activities, including login review, reporting, and invoicing performed by the Project Management team. If the role includes direct project management responsibilities, a clear allocation of time dedicated to project work should be defined.

The PMGL also leads the evaluation and preparation of bids and proposals for new business opportunities and oversees proposal activity for the existing client base. This requires close coordination with operations, sales, and leadership teams to ensure proposals are competitive, accurate, and aligned with operational capabilities.

Operating with limited direction, the PMGL leads the day-to-day operations of the Project Management team, ensuring consistent delivery of exceptional client service. The role partners closely with senior leadership to implement structure, metrics, and performance measures that support effective communication, prioritization, accountability, and the achievement of corporate and facility goals.

The PMGL is accountable for managing client relationships from project setup through reporting, billing, and final invoice collection. This includes ensuring projects are properly scoped, executed, and delivered while maintaining strong communication with clients and internal teams.

This position consistently acts in the best interest of Eurofins Environment Testing America, demonstrating professionalism, integrity, and sound judgment in all interactions. The PMGL fosters a Client First culture, reinforcing best-in-class service standards while supporting business growth through proactive client engagement and cross-functional collaboration.

Essential Duties and Responsibilities:

• Laboratory’s primary client representative.
• Establishes Project Management department annual goals.
• Establishes Project Management Department policies and procedures.
• Oversees Project Managers and provides business guidance.
• Heads projects start up meetings to ensure project objectives are successfully met and hands off project details to assigned Project Manager(s).
• Establishes and leads regular Project Management department/group meetings.
• Facilitates client conflict resolution when issues are raised to a level beyond the Project Management staff.
• Works closely with the Quality Assurance Manager to evaluate and establish project requirements.
• Ensure client complaints are handled professionally and resolved in a timely manner.
• Trains Project Managers.
• Assigns Project Managers to clients/projects