Supervisor, Clinical Staff Professional Development

The Supervisor, Clinical Staff Professional Development provides operational oversight and coordination of clinical staff performance  and professional development processes that support safe, high quality, and compliant shipboard healthcare services. Reporting to the Senior Manager, Clinical Staff  Professional Development, this role supports fleetwide execution of established performance frameworks, competency assessments  remediation pathways, promotion workflows, and development initiatives that are aligned with Clinical Services priorities.

As a clinically experienced Registered Nurse , the Supervisor applies clinical expertise to review, validate, and monitor assessments of clinical practice, documentation quality, professionalism, teamwork, and compliance with clinical, public health, and regulatory standards. The role does not provide direct clinical care or independent disciplinary authority, but supports shipboard leaders and HR partners by ensuring consistency, accuracy, and governance compliance across performance related processes.

The Supervisor collaborates with multiple shipboard and shoreside stakeholders  to coordinate performance activities, track and report on improvement actions, identify risks or deviations, and escalate issues as appropriate. This role supports alignment of professional development opportunities with operational needs, clinical risk profiles, and regulatory requirements across a global fleet.

Essential Functions:

Performance Reviews: 

• Reviews shipboard leaders’ assessment of clinical staff performance against defined role expectations by providing clinically informed reviews related to clinical skills, documentation quality, patient interactions, professionalism, teamwork, and policy compliance.

• Reviews and validates performance documentation, including handover reports, appraisals, and multi-source feedback, to ensure consistency, objectivity, and alignment with corporate standards.

• Performs clinical documentation audits and targeted record reviews to identify trends, recurring issues, and systemic improvement opportunities, escalating significant findings as appropriate.

• Ensures governance, compliant recording and maintenance of performance related information in accordance with corporate policies and data retention requirements.

• Provides subject matter expertise to the review and revision of policies, procedures, and guidance documents related to clinical staff performance and professional conduct.

Performance Improvement & Remediation Support

• Supports shipboard leaders and HR partners in the development, implementation, and monitoring of performance improvement plans (PIPs), remediation strategies, and individual development plans.

• Tracks progress and compliance with agreed performance actions, identifying delays, barriers, or emerging risks and escalating concerns through appropriate governance channels.

• Coordinates communication between shipboard leadership, HR, and Clinical Services to ensure timely feedback, coaching support, and alignment of corrective actions.

• Advises and supports leaders in addressing conflict or team dynamics that may impact clinical performance, professionalism, or patient safety.

• Contributes clinically informed input to quality improvement initiatives arising from patient safety events, complaints, audits, inspections, and public health findings.

Promotions & Professional Development

• Coordinates and administers Supervises medical staff promotion and progression processes, ensuring adherence to eligibility criteria, documentation standards, and timelines.

• Reviews performance and competency evidence to support identification of promotion ready staff and emerging leaders , providing recommendations for panel consideration.

• Prepares and quality checks promotion documentation and supporting materials for review panels and approval authorities.

• Communicates outcomes and development recommendations to Scheduling, shipboard leadership, HR, and other relevant stakeholders.

• Facilitates access to professional development opportunities aligned with identified clinical per