Service Operations Summer Internship

Overview

Are you a college student looking for a rewarding internship that could lead to full-time employment after graduation? Enterprise Fleet Management, a business line of Enterprise Mobility, has opportunities in our National Service Department for Service Operations Summer Interns!

 

Company Overview

 

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 765,000 vehicles and growing at almost 6 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people.  We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees. 

 

About the Role

 

As a Service Operations Intern, you will gain hands-on experience supporting our National Service Department, which manages automotive maintenance, repairs, and roadside assistance for our leasing customers. This internship offers a unique opportunity to work with industry-leading systems and tools, contribute to process improvements, and assist in delivering exceptional service to our clients and partners.

• Service Operations Exposure: Interns will gain firsthand experience supporting our National Service Department, which oversees automotive maintenance, repairs, and roadside assistance for our leasing customers. You will learn how service operations impact client satisfaction and business performance.
• Cross-Team Collaboration: Work closely with team members and cross-functional partners to resolve service-related issues, maintain data integrity, and contribute to process improvements that enhance operational efficiency. 
• Hands-On Learning: From assisting with vendor coordination to analyzing service data, interns will use industry-leading platforms such as ServiceNow, Auto Integrate, EDGE, and manufacturer systems to support real-world projects.
• Mentorship & Feedback: Each intern will receive guidance and regular feedback from experienced professionals committed to your growth, ensuring you develop technical and analytical skills throughout the program.
• Professional Development: Interns are expected to demonstrate professionalism, attention to detail, and strong communication skills while managing multiple assignments This internship prepares you for future roles in operations, systems management, or business support.

This is a hybrid position reporting to our Fleet Operations center at 2281 Ball Dr., St. Louis, MO 63146. This role will be Monday – Friday with a requirement to work in office 1 to 2 days per week and a starting pay of $16.00 per hour.

 

About the Program:

Kick off your career with an exciting opportunity to learn, grow, and connect. Our internship program is a 10-week program beginning on May 18th and offers a blend of in-person and virtual engagement designed to give you a well-rounded experience.

What You’ll Experience:

• Networking Opportunities with peers, past interns, and business leaders
• Volunteer Event to make an impact in the community
• Social Activities to build lasting connections
• Corporate Culture Insights to understand what makes us thrive
• Soft Skills Development to prepare you for future success

Why Join Us?

You’ll gain hands-on experience, professional development, and exposure to our dynamic work environment – all while having fun and building your network.

Responsibilities

Responsibilities include:

• Assist with administrative tasks supporting departmental initiatives and client/vendor partnerships.
• Provide daily support for ServiceNow incidents, ensuring timely and effective communication with internal and external teams.
• Work within internal systems and manufacturer platforms to process post-warranty fund applications and reimbursements.
• Generate, analyze, and present weekly and monthly reports; deliver ad hoc reporting using tools such as Looker.
• Support data integrity initiatives, including Auto Integrate interface clean-up and unit resynchronization between EDGE and Auto Integrate.