Senior Manager, Mobility

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Manager, Mobility, joining our EOR Operations team.

In this role, you will manage a high-volume operational team directly impacting how our customer’s employees are onboarded into Remote. This role is for you if you have extensive experience in high-volume operational work in the immigration space, find great satisfaction in developing people and love helping them find scalable solutions to operational problems.

What this job can offer you

• Possess exceptional leadership and team-building skills, with a demonstrated ability to recruit, select, and onboard top-tier talent.
• Independently drive team objectives, investing time in developing team members for improved performance and knowledge expansion.
• Provide ongoing support and constructive coaching to enhance employee effectiveness.
• Create short- and long-term strategies aligning with the Mobility Operations team’s vision and goals, establishing targets and timelines.
• Regularly report to senior management on metrics, targets, and project alignment.
• Review and manage team budgets effectively.
• Oversee the development of processes and procedures for efficient immigration and visa application processing and monitoring.
• Manage the projects for new service offerings and organize training materials for cross-functional use.
• Utilize diverse data sources to analyze and resolve complex issues.
• Possess advanced knowledge within the professional domain and a foundational understanding across all operational domains.
• Lead projects, delegate tasks, guide team members, and act as a go-to resource for the Mobility team.
• Maintain regular contact with key colleagues and stakeholders, strengthening relationships through formal and informal interactions.
• Recognize group dynamics and modify communication styles for diverse situations and audiences.
• Understand stakeholders' current and future needs, customizing services to address them effectively.
• Proactively identify new ideas and opportunities within the immigration landscape to enhance productivity.
• Demonstrate enthusiasm for learning new tools and procedures to address short-term challenges.
• View difficult situations and problems as opportunities for improvement.

What you bring

• 8+ years of management experience: Demonstrated leadership in high-volume operational teams.
• Ability to operate independently and take ownership of team results while fostering a people-first culture.
• Several years of hands-on involvement in immigration compliance, global mobility, or related roles.
• Ability to thrive in a fast-paced, dynamic environment.
• Previous exposure to the tech industry or a hyper-growth and scaling environment is highly desirable.
• Fluent in English; additional languages are advantageous.
• Prior experience in remote work environments is a plus.

 

Practicals

• You'll report to: Director of Mobility Operations
• Team: Mobility Operations
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's