Practice Manager 2 - Heart & Vascular Service Line

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. 

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Heart & Vascular Service Line
FTE: 1.0 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Location: In-Person

Purpose of this position:
Responsible for administrative support for the clinical and clerical services of their respective practice(s). This position partners with the Medical Director(s) and with administrators and other managers as appropriate.  Responsibilities include overall leadership and accountability for efficient and effective patient flow within the practice, the satisfaction of all customers (patients, physicians, employees), budgeting and long-term planning.

RESPONSIBILITIES

• Works with the Medical Director and Administrative Director, Ambulatory Services in setting and implementing the strategic plan for the practice.
• Participates in the development of annual departmental budgets and reviews plans with established budgets on a monthly basis.
• Provides support for physicians in resolving problems, planning new services and addressing issues so that they can effectively practice medicine.
• Works with physicians and staff to improve service quality through the promotion of practice efficiency and effectiveness.
• Determines a need for and maintains an appropriately trained employee group to achieve practice goals and objectives.
• Maintains liaison with the Medical Director to implement and evaluate problems concerning physicians, patients or employee relations.
• Communicates and ensures compliance with medical center policies and procedures.
• Assures on-going compliance with accreditation, credentialing, regulatory and professional standards impacting the clinical area.
• Maintains oversight of employees to assure efficient patient flow.
• Other functions as assigned.

General Skills:

• Strong organizational skills.
• Effective leadership skills.
• Effective time management skills.
• Analytical and planning skills.
• Proactive and results oriented style.
• Require minimal day-to-day guidance.
• Ability to independently implement ideas and