Manager of AI Initiatives – Business Services

The world’s leading organizations and global players choose Proskauer to represent them when they need it the most. With 800+ lawyers in key financial centers around the world, we are known for our pragmatic and business-savvy approach. 

Proskauer is the place to turn when a matter is complex, innovative and game-changing. We work seamlessly across practices, industries and jurisdictions with asset managers, private equity and venture capital firms, Fortune 500 and FTSE companies, major sports leagues, entertainment industry legends and other industry-redefining companies.

Proskauer is seeking a strategic and execution-focused Manager of AI Initiatives and Transformation – Business Services to support the firm’s AI-driven transformation across all Business Services functions. This position will play a critical role in identifying, developing, and implementing artificial intelligence and automation solutions that enhance operational efficiency, reduce costs, and improve service delivery across the firm’s global business support platform.

This role requires a deep understanding of business processes, strong cross-functional collaboration skills, and the ability to translate emerging AI capabilities into practical, scalable solutions. The Manager will partner closely with Business Services chiefs and senior leadership to drive adoption, governance, and measurable business impact.

Enterprise AI Strategy for Business Services

• Support the development of a comprehensive AI and automation strategy across all Business Services functions, including Finance, HR, Marketing & Business Development, IT, Risk, Compliance, Knowledge Management, Operations, and other administrative departments.
• Conduct structured assessments of business processes to identify high-value use cases for AI, automation, and workflow optimization.
• Prioritize initiatives based on business impact, feasibility, risk, and ROI.
• Build business cases and implementation roadmaps for AI-enabled transformation initiatives.

Use Case Development & Implementation

• Partner with department leaders to design, pilot, and scale AI models and automation solutions.
• Translate operational challenges into actionable AI use cases.
• Collaborate with IT, Innovation, Data, and external vendors to implement technical solutions, making use of tools already available as well as recommending tools to be procured.
• Establish success metrics and track efficiency gains, cost savings, and service improvements.
• Ensure appropriate governance, compliance, data security, and ethical AI standards are embedded into all initiatives.

Leadership & Governance

• Support the Business Services Technology Subcommittee, bringing together leaders across the Business Services platform to:
• Share AI use cases and lessons learned.
• Promote cross-functional collaboration.
• Standardize best practices.
• Avoid duplication of effort.
• Create a structured intake and evaluation framework for AI opportunities across departments.
• Serve as a strategic advisor to Business Services chiefs and senior firm leadership on AI-related matters.

Change Management, Education & Adoption 

• In partnership with the Knowledge and Change Management team and the members of the Tech Sub-Committee in each department:
• Drive AI literacy and adoption across Business Services functions.
• Contribute to educational programming, workshops, and practical training sessions tailored to different functional teams.
• Partner with department chiefs to embed AI into daily workflows and performance objectives.
• Build a culture of innovation, experimentation, and continuous improvement within Business Services.

Measurement & Continuous Improvement

• Establish KPIs and reporting mechanisms to measure impact (e.g., time savings, cost reductions, error reduction, improved service levels).
• Continuously monitor emerging AI technologies and industry trends relevant to professional services and law firms.
• Recommend enhancements and new opportunities for automation and AI integration.

• 8+ years of experience in operations, business transformation, innovation, technology strategy, or consulting—preferably within a law firm or professional services environment.
• Demonstrated experience leading AI, automation, or digital transformation initiatives.
• Strong understanding of business processes across multiple corporate or professional services functions.
• Proven ability to translate complex technology concepts into practical business solutions.
• Experience driving cross-functional initiatives in a matrixe