Principal Product Manager/Software Solutions

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Job Type

Hybrid

Languages

Fluent in both English and Hebrew

Job Summary

ZOLL Itamar is seeking an experienced product leader to own the direction, business requirements, performance, and continuous improvement of key software solution products across the division. This role sits at the intersection of business, information systems, analytics, and software development, ensuring that software products are aligned to commercial and operational priorities and deliver measurable business value.

The Principal Product Manager will combine the capabilities of a senior software product manager, business requirements leader, and cross-functional solution owner. The individual will translate business needs into clear requirements for IS and development teams, prioritize enhancements, define and track product KPIs, and identify opportunities to improve adoption, workflow efficiency, and overall performance. The role will work closely with teams supporting platforms such as Salesforce and Power BI, as well as internal development teams responsible for server-based software applications. The role also requires effective collaboration with Israel-based development teams, including occasional overlap with Israel business hours and travel to Israel as needed.

Essential Functions

• Product ownership and roadmap:

• Own the business-facing strategy, roadmap, and enhancement pipeline for assigned software solution products.

• Prioritize initiatives based on business value, customer impact, workflow improvement, scalability, and return on investment.

• Identify opportunities for product innovation, process improvement, and better user experience across internal and external software solutions.

• Drive product decisions using data, stakeholder input, market awareness, and operational insight.

• Business requirements and solution definition:

• Develop a deep understanding of ZOLL Itamar's business model, workflows, customer needs, and reporting requirements.

• Translate business objectives into clear functional requirements, user stories, process flows, business rules, and acceptance criteria.

• Serve as the primary bridge between business stakeholders and technical teams, ensuring that requirements are complete, clear, and actionable.

• Bring structure and discipline to solution design by challenging vague requests, surfacing tradeoffs, and clarifying scope.

• Cross-functional leadership:

• Partner with commercial, operations, customer-facing, analytics, and leadership teams to gather requirements and align priorities.

• Work closely with IS partners on requirements tied to Salesforce, Power BI, data flows, dashboards, integrations, and related enterprise systems.

• Collaborate with internal software development teams (aka “Digital Health R&D team”) on functionality, releases, enhancements, and issue resolution for server-based applications.

• Ensure solutions are aligned with business processes, technical architecture, compliance expectations, and organizational priorities.

• Performance measurement and continuous improvement:

• Define and monitor KPIs related to product adoption, utilization, workflow efficiency, quality, business impact, and user satisfaction.

• Use analytics, field feedback, and operating data to identify what is working, what is not, and where changes are required.

• Lead regular product reviews and recommend enhancements or roadmap changes based on measured performance.