Student Housing Operations Coordinator

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

All About You

JOB SUMMARY:

The Student Housing Operations Coordinator provides support and direction for student learning and academic success while managing the overall administrative, supervisory, and community experiences for graduate students in facilities of various levels of occupancy. The position requires the ability to have direct interactions with professional staff, faculty, and students, including student leaders and student staff. The SLU Department of Housing Operations is committed to the total development of the student within an inclusive community through a residential experience actualized in community experiences, intentional conversations, reflection, restorative practices, group dialogues and is built on a student learning philosophy that values social justice, community, spiritual and personal growth, and academic success.

The Student Housing Operations Coordinator must be committed to working within an innovative environment that is focused on the support and education of students in university housing. The successful staff member must have a passion for working with a diverse student population, be committed to student learning and development, possess strong critical thinking and problem- solving skills, demonstrate initiative, communicate effectively, have a positive attitude, and an ability to manage structured autonomy.

Staff positions in Housing Operations and Residence Life are not traditional office hour positions. Schedules are influenced by student and community needs. There will be times throughout the year when the Student Housing Operations Coordinator is expected to work evenings and weekends. Availability during this time will be determined in conjunction with the supervisor.

This role serves SLU’s beautiful Ignacio Hall and Robert May Hall. You can view photos of the buildings here:

https://www.slu.edu/housing/halls/ignacio-hall.php 

https://www.slu.edu/housing/halls/may-hall.php

JOB DUTIES:

Housing Operations, Assignments and Data Management – Graduate Housing

• Oversee the administration and communication of room assignment processes for graduate student housing and assist with other assignment-related operations as needed
• Facilitates room changes and serves as a member of the contract release review committee
• Communicates directly with students and families to assist with navigation of housing concerns, including but not limited to mediation of conflict, housing accommodations, and requests for reassignment
• Coordinate Area opening, closing, and summer transition for assigned facilities
• Manage assigned budget accounts
• Communicate and coordinate facility related concerns with Facilities personnel

Crisis Intervention/Response

• Serve on-call as a first responder and a point of contact for campus emergencies
• Work with campus partners including but not limited to Dean of Students, Vice Provost for Graduate Education, Department of Public Safety and Emergency Preparedness, Student Health and Counseling Center, Office of Student Responsibility and Community Standards, Campus Ministry, and Title IX Office in response to issues/incidents in the areas
• Assist with incident debrief meetings and the Behavioral Concern Committee through providing information and updates on students of concern.
• Track and assess intervention efforts for reporting purposes

Collaboration

• Collaborate with Student Involvement, International Student Services, Graduate Education and Campus Ministry to support student growth and development
• Collaborate with Assistant Director for Graduate Student Programming to host/market/promote programming opportunities for students
• Support Division Strategic Priorities and University-Wide Common Core Learning Outcomes
• Assist campus partners with student recruitment initiatives

Community Standards and Student Conduct

• Serve as a hearing officer for cases and conduct meetings with student(s) utilizing a Restorative Practices
• Determine responsibility and assign sanctions,