Senior Instructional Designer

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 44+ billion in circulation and supported over $1.7+ trillion in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system.

What you’ll be part of:

With the mission “To raise global economic prosperity through the frictionless exchange of value,” Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy.  We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.

What you’ll be responsible for: 

Circle is looking for a talented instructional designer to develop online training content that enables our team to partner with our prospects and support customers globally. You will partner with members of Circle’s customer-facing teams to build an online curriculum that addresses identified skills deficits and bolsters Circler’s retention of content.

What you'll work on:

• Designing online training lessons to increase the level of knowledge and confidence in serving our prospects and customers  
• Developing and maintaining job-aids quick-reference guides and other training aids
• Collaborating internally with cross-functional teams to improve onboarding, skill development, product training and support training 
• Designing learning activities, assignments and assessments to certify learning outcomes
• Partnering with Product and Product Marketing to build product release training and new product training

You will aspire to our four core values:

• Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.
• Mindful - you seek to be respectful, an active listener and to pay attention to detail.  
• Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. 
• High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards.  You reject manipulation, dishonesty and intolerance.

What you’ll bring to Circle: 

• 4+ years of experience as a Learning Designer, Instructional Designer, or Curriculum Developer for creating sales training programs  
• Ability to work with varied formats of information to create courses like audio/video editing and animation software 
• Experience in using a learning management systems (LMS) 
• Solid knowledge of contemporary educational strategies, instructional theory, including assessment and certifications 
• Superb written communication skills
• Strong organizational skills; ability to manage multiple cross-functional projects simultaneously
• Self-learner who can learn to use new technologies with minimal guidance as the tech-stack shifts to meet evolving needs. Proficiency in Google Suite, Slack, and Apple MacOS helpful. 
• Experience working with training content spanning multiple geographic regions a plus 

Additional Information:

• This position is eligible for day-one PERM sponsorship for qualified candidates.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when craf