Operations Coordinator, The McGraw Center and Executive Format Programs, Penn GSE

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Operations Coordinator, The McGraw Center and Executive Format Programs, Penn GSE

Job Profile Title

Staff Assistant B

Job Description Summary

The McGraw Center for Educational Leadership and the Executive Format Degree Programs at Penn GSE are seeking an Operations Coordinator who will provide executive level administrative support to two senior leaders and their reporting departments. Responsibilities include complex scheduling, overall administrative support, budget management, data collection and analysis, and event planning. The Operations Coordinator will be under dual supervision of the Executive Director for The McGraw Center for Educational Leadership, Dr. John Silvanus Wilson, and the Vice Dean for Executive Format Programs, Dr. Laurie A. Hall.

The Operations Coordinator appropriately directs and/or responds to inquiries and communicates on behalf of the Executive Director and Vice Dean. The ability to balance multiple priorities, handle confidential, highly sensitive information, and manage administrative projects, is essential in this position. The tasks performed by this position require attention to detail and the ability to manage multiple tasks. As the role evolves, the Operations Coordinator will also explore creative ways to run programs and improve existing processes.

Job Description

About the Offices

The McGraw Center for Educational Leadership is developing a global community of learning leaders across all educational sectors, advancing how we anticipate, plan, and focus our practices to meet today’s and future challenges. In partnership with Penn GSE’s global network of leaders in higher education, corporate learning, and pre-K–12 schools, the McGraw Center for Educational Leadership is developing the tools, insights, and strategies to drive measurable improvements in the organizations you serve.

The Executive Format Program Vice Dean oversees 8 academic programs which comprise 40% of the student population at Penn GSE. The programs include: Doctorate in Higher Education Management Ed.D.; Mid-Career Doctoral Program in Educational Leadership Ed.D.; Chief Learning Officer Ed.D.; School Leadership M.S.Ed. and Principal Certification; Medical Education, M.S.Ed.; Education Entrepreneurship M.S.Ed.;  School and Mental Health Counseling, M.S.Ed: and Global Higher Education Management

This position is ideal for someone who learns quickly, is a self-starter, and has a proven track record of working proactively and independently as well as collaboratively.

Occasional nights and weekends are required.

Key Responsibilities

• Administrative support for The McGraw Center:

  Manage short-and-long-term calendar planning, exercising considerable judgement about multiple demands. This includes calendaring, scheduling, drafting and sending email commu