Software Asset Analyst II

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Software Asset Analyst II to join our ever-evolving Service Asset and Configuration Management team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

The SACM (Service Asset and Configuration Management) and SPM (Service Portfolio Management) teams are globally accountable for ensuring accuracy about business services and their underlying service assets. This includes CMDB Management, Software & Hardware Asset Management, and Service Portfolio Management. You will be part of a small team providing Service Asset analysis globally for all Worldpay service assets.

What you'll own

A Software Asset Analyst 2 is responsible for managing and optimizing an organization's software lifecycle. This includes tasks like maintaining an accurate inventory of all software assets, ensuring compliance with licensing agreements, and identifying cost-saving opportunities. They also work closely with IT departments and vendors to ensure smooth software procurement and usage.

• Tracks and manages software asset data.

• Assist with asset user access and permissions.

• Handle incoming software requests for the asset database.

• Assists senior analysts with asset data population.

• Creates basic and advanced reports on software assets and presents on them.

• Performs basic software asset audits and inventory control.

• Analyzes software asset data to identify trends and potential issues.

• Maintains data integrity and adherence to CMDB and asset standards.

• Assists with software asset valuation and depreciation calculations.

Where you’ll own it

While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person

What you bring

• 3+ years of experience with software asset management

• 1+ years of experience with ServiceNow.

• Strong data management and organizational skills

• Familiarity with computers and technology

• Strong attention to detail and data accuracy

• Effective communication and interpersonal skills

• Knowledge of software asset lifecycle management principles

• Knowledge of how to use ITSM methodologies, eg: ITIL and Agile

Added bonus if you have

• Extra experience with ServiceNow, specifically the licensing, asset, and CMDB spaces.

• Experience with databases and table structures.

• ITIL v3 or v4 Foundations certification

• Proficiency in spreadsheet and database software

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.

• Time to support charities and give back to your community.

• Parental leave policy.

• Global recognition platform.

• Virgin Pulse access.

• Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accou