Salesforce Technical Architect

Description

BACKGROUND

Tulsa For You and Me: a collection of talent and economic development programs building a vibrant and inclusive city through a booming economic landscape for Tulsa. We are forging strategic connections between talented professionals and innovative companies in future-focused industries. Operated under the stewardship of the George Kaiser Family Foundation (GKFF), affiliated programs include nationally recognized and innovative organizations like Tulsa Remote, Tulsa Innovation Labs, inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year, among others. 

Our North Star goal is both ambitious and clear: to attract and build 20,000 jobs in high-growth industry clusters by the year 2033. A cornerstone of this mission is our commitment to ensuring that at least one-third of these opportunities are accessible to Tulsans from historically underrepresented communities. This is an extension of our broader vision for a more equitable, innovative, and vibrant Tulsa, where a strong state of economic health provides the basis for equal opportunity. 

The Integrated Strategies group is composed of several expert teams dedicated to fostering cross-program collaboration, driving operational excellence, and equipping Tulsa for You programs with the tools, insights, and best practices to drive tangible results. The Integrated Strategies group includes teams focused on Technology, Research & Analytics, Marketing, and Operations. Join our high-impact team, where your work will have a lasting impact on the Tulsa community and its future.

PRIMARY PURPOSE AND FUNCTIONS

As a Hybrid Technical Architect and Administrator, you will play a crucial role in enhancing our Salesforce capabilities as part of our integrated strategies group. In this high-impact role, you will lead the design and implementation of scalable Salesforce solutions, ensuring alignment with our business objectives and technical best practices. By leveraging your deep technical expertise and architectural skills, you will drive efficiency and innovation across our ecosystem, with a core focus on Salesforce.

You will be a collaborative partner, adept at integrating Salesforce with other systems, providing advanced troubleshooting, and optimizing our in-house capabilities. Additionally, while Salesforce will be your primary focus, you will also apply your technical architecture skills to other systems as needed. Your ability to work effectively with stakeholders and communicate complex technical solutions clearly will enhance our overall Salesforce proficiency and drive impactful results within our organization. Leading by example, you will elevate team capabilities through hands-on execution, set a standard of excellence, and collaborate effectively with diverse teams.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Architecture, Strategy, and Solution Development:
• Provide technical leadership and guidance on Salesforce best practices, architecture, and design, including ongoing new feature evaluation.
• Design and implement scalable Salesforce solutions that meet business requirements and align with overall business strategy.
• Develop and deploy custom Apex classes, triggers, Visualforce pages, and Lightning Components.
• Design and implement integrations between Salesforce and other systems, ensuring solutions are secure, scalable, and maintainable.
• Establish and enforce coding standards, best practices, and governance policies.
• Address complex technical challenges, providing advanced troubleshooting and leading efforts to resolve system outages and performance issues.
• Collaborate with stakeholders to gather requirements, translating them into technical solutions and maintaining architecture documentation.
• Partner effectively with external vendors as necessary, while transferring capabilities in-house, and an emphasis on net cost reduction efforts.

Administration and Operations:

• Collaborate with internal technical teams to elevate their Salesforce administration skills and capabilities, fostering a self-sufficient environment.
• Manage user accounts, permissions, roles, and profiles, and provide end-user support and training.
• Customize Salesforce objects, fields, workflows, validation rules, and page layouts to optimize user experience.
• Import, update, and maintain clean and accurate data within Salesforce, performing routine maintenance tasks such as system backups and data integrity checks.
• Collaborate with internal Business Analysts and Business Architects to create and manage reports and dashboards to provide actionable insights.
• Troubleshoot and resolve user issues, ensuring smooth and efficient system operation.