Niemann Foods Systems Support Technician

Niemann Foods Systems Support Technician

SUMMARY

Systems Support Technician is responsible for installation and maintenance of the company's computer, telecommunications equipment, and wiring. Travel is required up to four days a week

KEY ATTRIBUTES

• Computer Skills/Knowledge
• Detail Minded
• Organizational Skills
• Multi-tasked
• Self-Motivated
• Open Minded
• Valid Driver's license

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Install, maintain, upgrade, and configure personal computer workstation hardware, network server hardware, printers, and modems.
• Coordinate installation, maintenance, configuration and upgrades for telecommunications systems and equipment for stores and Support Center
• Coordinate installation and maintenance of voice and data network wiring related equipment including hubs, switches, routers, CSU's, and firewalls
• Coordinate installation, configuration and maintenance of Kronos time clocks.
• Install and configure user workstation operating system software, operating system upgrades and patches as needed.
• Work with many company's WAN and ISP vendors to monitor and maintain the reliability and availability of the company's wide-area-network and Internet access.
• Assist the Retail Systems Analyst in installing, maintaining and upgrading store POS system hardware, software and wiring.
• Coordinate and schedule work performed by third-party vendors involving voice and data wiring, telecommunications systems installation, configuration and training.
• Purchase equipment and supplies, as needed for projects and ongoing maintenance needs.
• Other tasks and duties as may be assigned from time to time.

 Company vehicle provided during work hours - travel is required up to four days a week

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location