AVP, Transaction Fraud Strategy and Model Governance

Job Description:

Role Summary/Purpose:

The AVP, Strategy & Model Governance is a multifunctional role with several key responsibilities.  The primary responsibility is to perform analytic deep dives and root cause analysis of ongoing monitoring performance, tools, and strategies.  The role will work closely with the Account Management Model Developers as well as the Credit Strategy Validation team to create remediation plans when models used in Credit strategies are not performing as expected. 

Additional responsibilities will include development of action plans and playbook to address Model issues and MRA’s.  Documentation of model development, model development testing and audit responsibilities to ensure proper model implementation in Advance Defense, SAS FM, RAMS, etc. This role will utilize advanced analytical tools to investigate strategy performance and to build new Fraud and Credit strategies. The AVP, Transaction Fraud Strategy and Model Governance role will report to the VP, Fraud Strategy & Analytics.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• As part of on-going model monitoring, perform deep dives and root cause analysis when models used in the Account Management fraud strategies have red segments to determine the impact on fraud strategies.

• Provide support for Model Swaps / Use and Performance in Strategies / Model and Tool Innovation / Model and Strategy Analytics

• Assess and evaluate potential new models and tools to determine their suitability, and subsequently onboard them into existing systems or workflows (Visa Compromise Score, VDA, MC Card Disruptor, Signifyd etc..)

• Create a comprehensive playbook and detailed action plans to effectively address any issues related to models and MRA’s

• Develop thorough and detailed documentation to support the strategy team’s model development process to ensure consistency, transparency, and alignment with organizational goals

• Assist in the development of robust fraud prevention strategies and conduct in-depth analytics to identify trends, risks, and vulnerabilities to enhance detection and mitigation efforts

• Oversee SAS Fraud Management data flows, application programming interfaces and XML

• Collaborate with IT on transactional fraud PRISM projects

• Work closely with implementation team to ensure that Transactional Fraud Strategic goals are met and remove obstacles to meeting those goals

• Perform model implementation validations and ensure strategies have the use of the best available tools and scores

• Manage projects that develop and implement new transactional fraud models to ensure that all stakeholders needs and expectations are met.  This includes the coordination of efforts among data providers, internal model developers, model risk management, outside vendors, and Fiserv to ensure projects are delivered timely and within budget. 

• Assist in authoring narratives for on-going model monitoring executive summaries explaining technical concepts in easily understood language.

• Provide assistance for large initiatives that cross multiple Account Management programs, such as new model or attribute implementations

• Support the ideation, analysis, evaluation and integration new data and scores into the strategy framework

• Support the creation processes & controls to ensure that data, analyses, strategies, and recommendations are accurate

• Assist in the development & maintenance of a framework to monitor, measure & report on strategies to management & the business

• Collaborate with 2nd / 3rd line to ensure strong governance, safety & soundness of strategies. Fully support regulatory requests, internal reviews, audits and business continuity planning

• Partner with advanced modeling teams to drive targeting/treatment solutions that meet business objectives

• Partner with portfolio credit managers and client teams to launch new initiatives, communicate changes in a timely & effective manner, and ensure strategies are driving the desired P&L impacts

• Perform ad hoc analytics, validations, remediations as required

Qualifications/Require