Ecommerce Operations Specialist Intern - Fall 2024

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Whether it is investing capital to create additional jobs, bringing new life to a building or activating a public space, our philosophy is simple: effect positive change in Detroit and the communities we call home. Rock is a For-More-Than-Profit organization located in the heart of Detroit. Our mission is to strategically vet and pursue opportunities, align interests and provide key services across the affiliated companies, comprising founder and chairman Dan Gilbert's Rock Family of Companies. As a For-More-Than-Profit organization we believe in doing well by doing good. When it comes to doing well by our team members and the communities we operate in, the question is never “are we doing enough?” The question should always be, “what more can we do?” Our organization seeks to attract diverse talent; engage, develop and retain team members; better engage with the community on issues of race, police brutality, equity and inclusion; and share our commitment so that we can drive the conversation forward. 

Apply today to jump into a career that means more than just “going to work.”

Preferred Qualifications

• Self-directed approach
• Ability to communicate effectively
• Proficiency in the Microsoft Office suite, including Excel, PowerPoint and Word

Job Summary

Interns at the Rock Family of Companies gain priceless hands-on experience. Here, you'll learn how it feels to be in the workplace, participate in events and become a valuable member of our team.

Responsibilities  

• Product Inventory Management  
• Conduct monthly inventory audits and reconciliations to ensure data accuracy 
• Organize all incoming store inventory and ensure it meets Threads’ sellable quality standards. 
• Implement inventory control to minimize shrinkage and maximize turnover 
• Collaborate with product manager and store intern to determine restock cadence on popular products (working session). 
• Collaborate with product manager and store intern to identify low turnover items to create better product visibility strategies (working session). 
• Ensure all products in the stockroom are retail ready and can be sold. 
• E-commerce Catalog Support 
• Support site merchandising quality assurance, confirming accuracy of product placements on the site. 
• Turn on or off Product SKUs to an active or inactive experience once inventory is received or discontinued  
• Coordinate with external vendors to ensure accurate and on-time order shipments 
• Collaborate with product manager to analyze sales trends and inventory data to forecast demand and plan future inventory purchases. 
• Process improvements 
• Continuously evaluate and improve operational processes to enhance efficiency  
• Implement automation and technology solutions to streamline operations 
• Maintain product quality presentation standards in both eCommerce and B&M channels 
• Monitor product