Senior Technical Program Manager

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

Dandy is hiring a Senior Technical Program Manager to join our rapidly scaling technology organization. Technical Program Managers at Dandy orchestrate the definition, delivery and rollout of complex, cross-functional initiatives that drive industry-defining products and experiences for our customers (Dentists). In this role, you'll work collaboratively with our world class engineering and business teams (staffed with alums of Facebook, Google, Apple, Airbnb, Uber, WeWork, Palantir, and more) to ensure seamless execution of technical programs that deliver step changes in our infrastructure, security, and international domains.

What You'll Do

Technical program management at Dandy involves coordinating complex, multi-team initiatives with significant technical dependencies. As a Senior Technical Program Manager you will:

• Drive execution and delivery of large-scale technical programs spanning multiple engineering teams and business functions

• Partner with engineering, product, design, analytics and cross-functional business stakeholders to define program scope, timelines, and success metrics

• Manage technical dependencies, resource allocation, and risk mitigation across complex multi-team initiatives

• Establish and maintain clear communication channels, ensuring all stakeholders have visibility into program status, blockers, and key decisions

• Develop and maintain comprehensive program roadmaps, milestone tracking, and delivery frameworks that keep teams aligned and accountable

• Facilitate technical decision-making processes and drive consensus on architecture, implementation approaches, and technical trade-offs

• Identify and resolve cross-team dependencies, resource conflicts, and execution bottlenecks before they impact delivery

• Build and maintain strong relationships with engineering leadership to ensure technical programs align with broader platform and infrastructure strategy

• Identify opportunities to improve execution of the organization as a whole, to increase engineering productivity through tools and process improvements

What We're Looking For

We're looking for experienced technical program managers who can navigate complex technical landscapes while driving results in a fast-paced environment. We seek someone accustomed to working in a hyper-growth, customer obsessed organization.

• 6+ years of experience in technical program management, managing complex software delivery programs from conception through launch and optimization

• Proven track record of successfully delivering large-scale technical initiatives involving multiple engineering teams, platforms, and stakeholders

• Strong technical background with ability to understand system architecture, APIs, infrastructure, and technical dependencies

• Experience with software development lifecycle, agile methodologies, and modern engineering practices

• Exceptional project management skills with experience using tools like Jira, Asana, or similar program management platforms

• Outstanding communication and stakeholder management abilities, with experience presenting to both technical and executive audiences

• Entrepreneurial spirit: Self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving measurable impact

Bonus Points For

• Experience at an operationally-intensive company with complex technical infrastructure

• Hands-on engineering or technical background (ability to read code, understand system design)

• Experience with international expansion, cloud infrastructure, microservices architecture, or distributed systems

• Data analysis skills including SQL, data visualization, and metrics-driven decision making

• Experience with DevOps practices, CI/CD pipelines, and release management

• Time spent at a venture-backed startup during hypergrowth scaling technical teams and infrastructure

• PMP, Scrum Master, or other relevant program management certifications

• Experience managing programs with hardware/software integration components