Systems Administrator 2 (Cloud and IaC Technolgies), Digital Technology Solutions

Current UC employees must apply internally via SuccessFactors 

 

Next Lives at the University of Cincinnati 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu. 

 

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service.  We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.   

Job Overview

Primary responsibilities include implementing and administering cloud solutions in AWS and Azure commodity and CMMC environments, leveraging IaC and automation technologies.

 

This position will offer flexibility for a hybrid remote schedule for applicants with a residence within OH/IN/KY once training is complete. Remote work arrangements are subject to change in accordance with university policies.

Essential Functions

• Support and deploy technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; specific duties will vary according to the life cycle and the technical complexity of the systems and services.
• Configure, maintain and manage enterprise class storage and server hardware, software and services. Travel throughout the university’s campuses and to other remote facilities as necessary.
• Monitor utilization and performance of systems and service; test and evaluate systems to eliminate problems and make improvements.Collaborate with clients, technical staff and vendors on service request fulfillment.
• Troubleshoot system failures escalating to senior technicians or vendors as appropriate; monitor incoming incident reports and collaborate with departments and end users to resolve problems.
• Participate in 24x7 on call rotation responding to service outages as defined in the department’s standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call.
• Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community.
• Ensure the security of the university’s shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources.
• Serve as a competent professional sharing attained knowledge with peers.
• Performs related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

Valid Driver’s License.

Required Experience

• Two (2) years of related experience with implementing enterprise class IT technologies.
• Advanced working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies.
• Skilled in Language Scripting and Automation Tools.
• Strong critical thinking and decision-making skills.
• Excellent project management skills and the ability to prioritize.