Radiology Patient Care Coordinator - Temp

At Stony Brook Medicine the Patient Care Coordinator receives patients in the Radiology Department for exams and perform all duties associated with the throughput of the patients including scheduling of appointments for exams. Also, perform duties related to the maintenance of images on Life Image.

Duties:

·       Receive patients in the Radiology Department for exams and perform all duties associated with the throughput of patients including scheduling of exams in RIS. 

·       Perform other duties as assigned to include but not limited to the through-put of out-patients for exams.  

·       Upload CD exams from outside organizations to Life Imaging / PACS system and duplicate exams as needed on CD’s for patients, physicians, and other customers.

·       Interact with patients, visitors, staff, physicians, members of the regulatory agencies and community.  

·       Answer the department’s telephone in a timely and courteous manner while demonstrating a willingness to help at all times. Verify all patient information and report any discrepancies to the supervisor. 

 ·       Perform all tasks as assigned to include but not limited to, organization of all exams and related paperwork, printing schedules, printing reports, maintaining the exam integrity in the RIS system.

·       Act as liaison for the Radiology Department and other hospital departments and services. Positively represent the department at meetings and events.

·       Maintain equipment such as printer and fax machines and immediately report any malfunctions. 

 Qualifications:

Required Qualifications:  

·       Associates Degree and one year of experience in a medical healthcare setting and/or customer service experience.

or in lieu of a degree at least three years of experience in a medical healthcare setting and/or customer service.

·       One year of experience in a medical healthcare setting and/or customer service experience.

·       Critical thinking and problem-solving skills, with excellent organizational skills.

·       Ability to multi-task and pay close attention to detail.

·       Ability to work as an efficient team member and have superior written and expressive communication skills. 

 Preferred Qualifications: 

·       Bachelor’s Degree

·       Radiology Experience.

·       Knowledge of hospital computer systems such as Life Image.

·       Knowledge of insurance & managed care requirements.

Special Notes:   Resume/CV should be included with the online application.

Posting Overview:  This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date). 

If within the initial review no candidate was selected to fill the position posted, additional applications wi