Product Excellence Manager CCM - Remote, East Coast

Location: Remote, East Coast

In this global Product Excellence Manager position you will be the technical expert for the cell culture media portfolio.  You will use your technical knowledge focusing on three main areas including; lead generation, sales enablement, (building of tools and knowledge base) and be the voice of the customer, (global and regional).   The goal is to optimize sales with customers. 

What you will accomplish together with us:

• Serve as the subject matter expert for Sartorius' cell culture media products, providing technical support and guidance to customers and internal teams

• Collaborate with the sales team to identify and pursue new business opportunities, provide product demonstrations, and assist in closing sales

• Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions to meet their cell culture media requirements

• Conduct training sessions and workshops for customers and internal teams to enhance their knowledge and usage of Sartorius cell culture media products

• Monitor market trends, competitor activities, and customer feedback to identify opportunities for product development and improvement

• Assist in the development of marketing materials, including brochures, presentations, and case studies, to promote Sartorius cell culture media products

• Collaborate with the PM and PD team to provide customer insights and feedback for the development of new cell culture media products

 

What will convince us:

• Bachelors degree in Biology, Biochemistry, Biotechnology, or a related field; Masters degree is preferred.

• 5 years of work experience in the biopharmaceutical industry.

• Hands-on experience in mammalian cell culture and vaccine processes is highly preferred.

• Exceptional communication and presentation skills.

• Proven experience in customer-facing roles.

• Strong customer orientation and the ability to build and maintain relationships with clients.

• ​Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

All qualified applicants will be considered for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.

 

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