Director Omni Channel Merchandising, Planning & Retail

Who We Are

ThirdLove disrupted the lingerie industry by empowering women to find their perfect fit online with our innovative Fitting Room® quiz and is one of the original brands to operate 100% direct-to-consumer. All design and R&D is done in-house, and our extensive and complex supply chain is fully managed by our team. Inclusivity is at the core of who we are and how we serve our customers and build our teams.

Traditionally, women were given a choice between two options when it came to their bras and underwear: Be sexy, or be comfortable. Our Cofounders: Dave Spector, Heidi Zak, and Ra’el Cohen, thought that was outdated too — so, in 2013,  they created ThirdLove — a third, better option, which doesn’t force us to choose between being sexy or comfortable. 

What Our Team Embodies

Our culture is collaborative, fast-paced, and data-driven, and we were most recently recognized with the Great Place to Work certification. This recognition is given to a very small percentage of companies who apply for it and determined by employees’ real-time reports of their company culture. Earning this designation demonstrates to us that our team at ThirdLove is  inspired by our mission, engaged in their everyday work, and enjoy partnering with our teammates and customers. If you want to impact millions of people, find your fit, and propel your career forward, we’d love to hear from you.

What We Are Looking For

Create, lead and execute omni channel strategies for merchandising, planning and retail.

What You Will Own And How You Will Make A Difference 

1. Develop and execute comprehensive omni channel merchandising strategies that align with ThirdLove's brand vision and business goals.
2. Provide direction for company wide  promotional planning and lifecycle offers during weekly business review meetings. Create clear cross functional plans of action to achieve monthly sales targets. Communicate directly with C-suite to ensure leadership buy-in and support. 
3. Collaborate with cross-functional teams (design, production, marketing) to drive product innovation and assortment strategies that result in incremental growth..
4. Be customer obsessed, analyzing sales data and customer feedback to optimize product assortments, ensuring they meet customer demands and drive sales growth.
5. Own pricing and discount rate to ensure healthy product gross margin; balance product mix and partner with Production to drive cost reductions. 
6. Partner closely with marketing to drive the GTM and channel strategies for all products, to ensure product intent, time on offer and sale objectives are met.
7. Lead the planning function in determining optimized buys, replenishment cadence, and chase strategies.  Analyze assortment health; identify sales opportunities and diagnose inventory liabilities.  
8. Manage merch, planning and inventory of our 8 retail stores, partnering closely with marketing and creative to ensure consistency in online and in-store GTM strategy.
9. Be the expert with a clear point of view by conducting market research and competitive analysis to identify trends, consumer preferences, and opportunities for growth.
10. Develop and manage departmental budgets, ensuring alignment with company financial goals.
11. Various other tasks and duties as assigned or needed

Who You Are

• Bachelor's degree required, MBA preferred 
• Travel = 25% domestic
• 15+ years of experience in merchandising 

DEFY CONVENTIONS: Stay curious and courageous. Take risks to drive innovation.

EVERYDAY IS A NEW DAY: Be adaptable and resilient. Approach new situations with a positive mindset.

MAKE IT HAPPEN: Take ownership and act with urgency. Execute with grit and focus.

PUT CUSTOMERS FIRST: Listen with empathy and communicate clearly, always with a customer focus.

WE’RE STRONGER TOGETHER: Efficiently cross-functionally collaborate & champion diversity, equity, and inclusion.

Physical Demands

• Stand or Sit : Must be able to remain in a stationary position approximately 60% of the time
• Use hands/fingers to handle or feel: Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, computer, printer, etc.
• See: The ability to observe details at close range like digital writing (within a few feet of the observer).
• Talk & Speak clearly: The ability to verbally communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations, many of these interactions can be online and will require verbal exchanges.
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