Jobs and Careers

Corporate Traveler -Global Head of GTM Systems - Boston, USA

Flight Centre Travel Group

USA, Massachusetts, United Statesfull_timeVerifiedPosted 28 May 2026

💰 $175,000/yr

About the role

Global Head of GTM Systems

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

To learn more about Corporate Traveler please click HERE

About The Opportunity

Flight Centre Travel Group is seeking a Global Sales Technology Manager to own and evolve our Sales and Customer Success technology ecosystem across six global regions. This role sits at the centre of how our frontline teams sell, convert, and retain customers—driving consistency, governance, and value across 600+ users and 10+ platforms. You’ll partner closely with Sales, CS, IT, Security, and Product Marketing to ensure our technology stack scales with the business and delivers measurable impact.

Key Responsibilities

Act as the global owner of the Sales and Customer Success technology stack across six regions
Support the global rollout and training of WBD
Evaluate, select, and support rollout of AI-led sales and SDR/prospecting tools
Leverage sales technology to enable conversion initiatives and data-driven decision-making
Identify business needs, evaluate vendors, and manage security and data privacy approvals
Partner with Procurement on contract reviews, renewals, cost control, and licence management
Maintain strong vendor relationships and monitor product roadmaps and pricing changes
Track adoption and usage metrics to inform optimisation and licence decisions
Own platform configuration, Salesforce integrations, and cross-tool field mapping
Conduct pre-launch testing and ongoing system integrity checks
Document integration architecture and dependencies across platforms
Drive global vs. regional training initiatives and develop role-based enablement materials
Lead onboarding, feature communications, and ongoing upskilling initiatives
Build and maintain reporting, dashboards, and quarterly site audits
Enforce data hygiene standards and governance policies across the stack
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

Experience owning and managing a global sales or customer success technology stack
Strong expertise in Salesforce configuration and system integrations
Proven experience with vendor selection, contract negotiation, and licence management
Demonstrated success driving technology adoption, training, and optimisation
Experience working cross-functionally with Sales, CS, IT, Security, and Marketing
Ability to use usage data and reporting to inform strategic decisions
North America–based and able to work with