IT Infrastructure Platform Engineer, Senior - 1000

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

IT INFRASTRUCTURE PLATFORM ENGINEER – SENIOR

RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies.  You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure.  You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios.  Outside of your team, you’ll collaborate with Developers, Enterprise Architects, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes.  You’ll be challenged to create innovative solutions for our private and public cloud environments as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment.  Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services.  You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members.

ESSENTIAL DUTIES:

• Orchestrates public and private cloud infrastructure utilizing automation while maintaining established change management procedures. Automate and accelerate the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Increase value metrics through automation and integration with industry standard tools and technologies. Develop and employ industry standard CI/CD methodologies. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud infrastructure.  Integrates closely with development teams on identifying, problem solving and resolving issues that impact software releases and service delivery
   
• Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems based on industry standards to ensure maximum application availability and performance.   Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems.  Engages with other engineering teams to improve lifecycle management of our services on our platforms leveraging industry. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders. 
   
• Provides direct support of enterprise infrastructure including cloud computing solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms.  Configuration and deployment of custom and 3rd party applications and add-ons. Implement automation to review alerts, logs and performance. Works with colleagues, end-users, Microsoft Support, and other vendors in resolution of support issues as needed.
   
• Participates in scheduled and unscheduled weekend/after-hours system maintenance and support.  Performs rotational on-call duty.
   
• Other duties as assigned

QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Preferred:
• equivalent work history/experience
• or working towards achieving a degree

TECHNICAL SKILLS

• Microsoft Windows and Non-WinOS such as Linux Server administration – Required
• Troubleshooting of complex distributed environments - Required
• Management of Public Cloud Offerings (Data Protection, Compute, Storage)– Required
• Advanced Scripting Skills (Powershell, Terraform, Pulumi etc) – Required
• Ability to implement and maintain control objectives from information security frameworks – ISO/SOC II - Required
• Strong performance tuning experience- Required