Overview

The Senior Program Manager, Dept of Graduate Medical Education / CREOG is responsible for the planning, management, implementation, and oversight of assigned scopes of work within ACOG Department of Graduate Medical Education / Council on Residency Education in OBGYN (CREOG) under the direction of the Department Director.  This may include program activities, deliverables, trainings and technical assistance to include program planning and development, evaluation, reporting, and where applicable, personnel management.  Focus on developing objectives and strategies to assess program progress and growth.  Network and collaborate with internal and external stakeholders.  Make independent judgment to assess, interpret, and respond to the needs of stakeholders.  Develop and manage budgets for all assigned programming and ensures that programming stays within cost projections.

Cover Letter Required

Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.

Responsibilities

Supervisory Responsibilities:

• This position does have direct supervisory responsibilities, which may include serving as a coach and mentor for those they supervise.

 Duties/Responsibilities:

• Manage day-to-day operations of the Graduate Medical Education / CREOG program and activities, with a focus on the ResidencyCAS (Centralized Application System) programother GME / CREOG initiatives such as the development of the National Curriculum and support of CREOG Council activities, and ACOG Workforce related work. Review program work for continuous improvement opportunities and data analysis including dashboard reporting.  Act as a liaison and serve as the lead point of contact with funders, training partners, clinicians, and ACOG staff to support execution of department and organizational initiatives.
• Develop detailed work plans and timelines and manage program implementation, including identifying and delegating tasks, monitoring progress toward deliverables, and establishing compliance and reporting systems to meet organizational and funder requirements.
• Partner with leadership to develop evaluation and monitoring plans for training initiatives, technical assistance, and other related activities. Implement evaluations and monitoring plans and draft reports.
• Spearhead goal setting and strategic planning related to training programs and technical assistance.
• Ensure prompt steps are taken to resolve any issues that may jeopardize the success of a program.
• Recruit, select, and onboard trainers, consultants, volunteers, and vendors for training and technical assistance activities as needed.
• Manage trainer and consultant and volunteer assignments and monitor performance and compliance.
• Manage promotion of the training programs and resulting relationships with healthcare institutions
• Provide leadership, direction, and management of staff, including fostering a welcoming and inclusive environment through supervising staff, providing feedback, coaching, support, mentoring, performance management, and training and development opportunities as appropriate.
• Serve as program representative during implementation-related meetings, both virtual and in-person, with funders, volunteers, and other training partners at trainings and other educational events, and at delegation / coalition meetings and professional conferences.
• Manage online help desk platforms for responding to and tracking technical assistance requests from ACOG members, clinicians and the public. Develop and continually update policies and procedures manuals and frequently asked questions pages as needed. Delegate requests to appropriate staff and review draft responses for alignment with help desk policies and procedures.
• Respond to member and public requests for materials, technical assistance, and other guidance.
• Identify, foster, and maintain collaborative relationships with other ACOG departments and divisions, expert advisors, funders, and colleague organizations.
• Participate in the development, review, production, implementation, and evaluation of educational, advocacy, and outreach activities, materials, and events.
• Perform other duties as assigned.

Qualifications

Required Skills/Abilities:

• Designing, implementing, and evaluating medical or public health training activities
• Ability to develop health-related educational content for a variety of audiences and distribution channels
• Strong writing and verbal communication skills, including demonstrated public speaking skills; ability to communicate with diverse audiences
• Self-motivated, with the ability to exercise independent judgment, prioritize and i