Operations Director

Job Description Summary

The Cancer ICCE Operations Director plays a pivotal role in advancing the operational, financial, and strategic performance of the Oncology Integrated Center for Clinical Excellence (ICCE). Reporting directly to the Oncology ICCE SAO, the Director partners closely with the ICCE Chief and SAO to lead performance improvement initiatives, manage key financial indicators, and ensure the successful execution of service line priorities across care settings.


This role supports enterprise-wide growth and system initiatives by producing standardized contribution margin analyses, coordinating operational and financial reviews, and leading strategic projects. The Director also serves as a liaison between the ICCE and core business and clinical support services, ensuring alignment of goals and accountability for performance outcomes.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004408 SYS - ICCE - Cancer

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Work Shift

Job Description

The Opportunity

The role of Cancer ICCE Operations Director at MUSC Hollings Cancer Center is a strategic leadership opportunity within South Carolina’s only NCI-designated cancer center. As Hollings drives forward a bold, statewide growth plan—including the opening of new multidisciplinary cancer centers and the future launch of a purpose-built, fully integrated cancer hospital in Charleston—this role will be instrumental in shaping how academic-quality oncology services are operationalized across the MUSC Health system.

This elevated Director role combines responsibility for both enterprise oncology operations and robust business and financial oversight. The Cancer ICCE Operations Director will lead strategic projects, drive performance improvement initiatives, and serve as a critical partner to clinical and administrative leaders across care settings. In addition to leading service line alignment and operational execution, the Cancer ICCE Operations Director will directly manage the Oncology ICCE’s budgeting process, financial forecasting, and development of business pro formas—ensuring financial strategies and operational goals remain tightly integrated. This is a rare opportunity to help architect the future of oncology care in a nationally recognized academic system poised for NCI Comprehensive Cancer Center designation by 2028.

About MUSC Hollings Cancer Center

MUSC Hollings Cancer Center is South Carolina’s only National Cancer Institute (NCI)-designated cancer center and serves as the clinical, academic, and research nucleus of a rapidly expanding statewide cancer program. Anchored in Charleston, Hollings is driving a bold vision to transform cancer care delivery across the state—through deep integration of academic excellence, regional access, and operational consistency across the MUSC Health system.

The cancer enterprise is experiencing unprecedented growth. New multidisciplinary cancer centers are opening in Florence, Nexton, and Indian Land, with additional community-based cancer services expanding in Bluffton and Clements Ferry. These investments are designed to bring subspecialty oncology services closer to home for patients while maintaining the high standards of academic-quality care. In Charleston, plans are well underway for a new, state-of-the-art, one-stop-shop cancer hospital that will open in April 2030—consolidating inpatient, outpatient, imaging, procedural, and support services into a single, purpose-built environment to deliver fully coordinated care.

Hollings is home to more than 120 cancer-focused physicians and researchers and offers more than 200 active clinical trials, including cooperative group, investigator-initiated, and industry-sponsored studies. As MUSC accelerates toward its goal of achieving NCI Comprehensive Cancer Center designation by 2028, Hollings is investing in systems-level integration, tumor

site–specific growth strategies, and the expansion of regional access across its network of academic and community sites.

With a clear strategic plan, strong institutional commitment, and statewide footprint, MUSC Hollings Cancer Center is poised to deliver on its promise of advancing health and eliminating cancer disparities across South Carolina and beyond.

Key Responsibilities

Performance Excellence (25%)

· Work with ICCE leaders to develop operational projections and performance plans across all scorecard domains across the health system

· Lead, develop and coordinate all operational and contribution margin reviews with key operational lea