Assistant Director - Workforce Development Board

POSITION SUMMARY:

Responsible for the successful overall management of all Berks County Workforce Development Board (WDB) operations, including implementation, oversight, and attainment of the WDB’s program performance goals and outcomes. Responsible for managing the WDB’s contracting process and policy framework to support such performance and regulatory compliance. This involves providing strong and active leadership and management of the “mission-critical” contract administration function for workforce development activities under the jurisdiction of the Berks County Workforce Development Board and supervision of WDB staff assigned to the monitoring of all workforce development activities conducted with such funds, including, but not limited to the One-Stop and Workforce Innovation and Opportunity Act (WIOA) Title I operations. This is the WDB’s key operational leadership role to support the Director of Workforce Development by managing assigned staff to ensure competent planning and performance of WDB operations. This entails training all WDB staff regarding the necessary policies and best practices to negotiate and achieve annual performance measures as specified by the Commonwealth of Pennsylvania, as well as for meeting local WDB targets and priorities. 

POSITION RESPONSIBILITIES:

Essential Functions

The duties and responsibilities of this position include, but are not necessarily limited to:

• Responsible for managing staff directly performing the following: continuous improvement and quality systems, development of strategic planning documents, and development of discretionary grant proposals; building and leveraging collaboration with the WDB’s key workforce development partners inside and beyond Berks County, and overseeing the WDB’s responses to State monitoring requests and activities.
• Serves as a strategic liaison with other local WDBs (particularly our regional partners) and executes mutually beneficial resource sharing strategies for performance/quality improvement, cost reduction, and/or revenue enhancements. 
• Effective supervision, direction, and evaluation of subordinate staff is expected.
• WDB Strategic Performance
• Works closely with the Director and WDB leadership to negotiate annual performance goals with the Commonwealth of PA that are relevant, impactful, and achievable. 
• Proactively implement processes, systems, and reporting to ensure success. 
• Take and recommend timely corrective action as necessary. 
• Contract Administration
• Collaborate directly with the County Purchasing Department in the Request for Proposal (RFP) procurement process from the identification of need through contract execution, including development of statement of work, RFP timeline, requirement for bidder’s conference and/or proposer interviews, proposal evaluation, contract budget, and any future amendments as necessary. 
• Oversee the development and maintenance of the One-Stop Memorandum of Understanding for PA CareerLink Berks County partners. 
• Oversee staff who manage department discretionary grants, assisting as needed.
• Technical Assistance to Contractors
  • Provide when necessary and oversee staff providing contractors with technical assistance with Workforce Innovation and Opportunity Act regulations, contractual compliance, Board policy, and other items as necessary to enable, to the greatest extent possible, program success.
• Monitoring and Analysis
  • Manage and review the work of professional staff conducting, scheduling, and reporting on quality assurance monitoring; analysis of results and formatting it into reports and recommendations, development of corrective action directions as required.
  • Oversee the tracking of all programs in the management of the workforce development system of record.  Develop processes and reports as necessary to track program performance and outcomes.
  • Act as the management point of contact for all State programmatic monitoring requests. 
  • Oversee the writing of and follow up on Corrective Action Plans as necessary.
• Equal Opportunity (EO) Officer
  • Serve as the WDB’s Equal Opportunity (EO) Officer and, in accordance with state policy, will report in this capacity directly to the Berks County Workforce Development Board chairperson for all equal opportunity-related activities. 
  • May also supervise other WDB staff to assist in these EO responsi