ADI - Insurance Underwriting Assistant

General information

Career area Underwriting Work Location(s) 1450 American Lane, IL, 500 Woodward Avenue, MI Remote? No Ref # 19773 Posted Date 05-28-25 Working time Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?
Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

Ally is seeking an Underwriting Assistant who will support our auto dealer partners by protecting their most valuable assets -- their inventory. For a dealer who finances through Ally, we provide physical damage coverage for the cars on their lot, strengthening the bonds between our organizations. An Underwriter Assistant will handle administrative tasks to support the Underwriting team which evaluates risk according to location, physical and moral hazards, individual risk characteristics, inspection reports, loss experience and company guidelines in order to accept, decline or modify a business submission. Location: hybrid in office Detroit, MI or Schaumburg, IL (3 days in office / 2 remote)

   

The Work Itself

• Process dealer application requests timely and accurately into the business system.
• Provides responsive service to customers regarding status of quotes and policy issuances.
• Provides information regarding products and services, such as components of Insurance coverages that are in existing policies (i.e. False Pretense, Comprehensive, Collision, etc.).
• Responsible for all communications with agents and dealers regarding policy and program provisions Assist Underwriting Teams (i.e. endorsement processing, policy issuance, entering loss history, and generating flood map information).
• Direct incoming calls, as necessary, to appropriate personnel.
• Submit policy documentation to our Surplus Lines filing company on a timely and accurate basis.

The Skills You Bring

• 1+ years’ experience required, or combination of experience and education
• Bachelor's degree preferred.
• Customer service ex