Software QA Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:   

• Maintain and continuously develop existing automation test frameworks.
• Identify new areas for automation.
• Evaluate applied approaches and strategies for automated testing and find areas for improvement.
• Collaborate with developers and product managers.
• Generate comprehensive test plans, execute and automate them.
• Support in troubleshooting and/or addressing issues with applications and dev/test environments.

Qualifications

To be successful in this role you have:

• BS/MS in Computer Science, Computer Engineering or higher
• 4 to 6 years of experience in QA/Testing with hands-on experience of Java/OOP programming.
• Strong experience working within a wide variety of automated and performance testing frameworks, including Java, JUnit, JMeter & Selenium.
• Experience with a scripting language such as JavaScript/Python/Ruby
• Experience with DevOps automation and building CI/CD pipeline using Jenkins and GITHub.
• Strong oral and written communication skills.
• Experience with the agile methodology for software development teams.
• Excellent understanding of the testing process, test types, and testing methodologies
• Exceptional debugging, testing, and problem-solving skills
• Strong aptitude and helpful attitude in providing excellent support to cross-functional organizations.
• This position requires eligibility to apply for US Fed Pass for which candidate requires to be US Citizen or US Green Card Holder.

For positions in California (outside of the Bay Area), we offer a base pay of ($105,210- $162,990), plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.  Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexi