Sales Operations - Data Management Analyst

Company Description

About Adtalem Global Education

Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.

Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.

Job Description

Opportunity at a Glance

We are seeking a detail-oriented and analytical Analyst to join our Sales Operations team. In this role, you will be responsible for ensuring the accuracy, integrity, and accessibility of data across the organization while driving strategic insights through dashboards, integrations, and advanced analytics. The ideal candidate is skilled in data governance, and visualization, and can translate complex datasets into actionable business intelligence for diverse stakeholders.

Responsibilities

• Ensure accuracy, consistency, and security of sales and lead data across platforms.
• Conduct regular audits to identify and resolve data errors, duplicates, and inconsistencies.
• Standardize data entry formats and protocols across systems such as Salesforce and marketing automation tools.
• Define and manage access controls and user roles to safeguard sensitive data.
• Ensure compliance with data privacy regulations such as FERPA
• Develop and enforce data retention, archiving, and deletion policies.
• Build and maintain real-time sales dashboards via Power BI and Salesforce.
• Automate data pipelines for timely insights on pipeline health, conversion rates, and enrollment trends.
• Monitor and report on KPIs including lead conversion, enrollment growth, and territory performance.
• Integrate data across CRM systems and other platforms.
• Collaborate with IT and vendors to implement API or middleware-based data connections.
• Maintain a centralized data repository collaborate with IT to ensure data moves to the data lake to support analytics and business intelligence.
• Present data in visually compelling formats to drive stakeholder engagement.
• Use visual tools like trendlines and heatmaps to explain performance shifts.
• Deliver tailored reports and presentations to leadership and cross-functional teams.

Qualifications

• Bachelor's degree in computer science, statistics, business, market research, educational research or related field.
• 3 + years' experience in data analytics, data management, or business intelligence within a fast-paced environment; experience in education, healthcare, or enrollment operations a plus.
• 2+ years' experience with SalesForce and PowerBI.
• 3+ years' experience working with relational data bases to independently develop custom data solutions, preferably in an educational or sales setting.
• Proven experience building and maintaining interactive dashboards and reports in Power BI and Salesforce.
• Strong understanding of data modeling, DAX, and Power Query for creating optimized Power BI datasets.
• Skilled in Salesforce Report Builder and Dashboard design, including use of custom report types and filters.
• Ability to integrate and visualize data from multiple sources (Salesforce, Excel, SQL, etc.).
• Demonstrated ability to translate business requirements into clear, actionable data visualizations.
• Familiarity with Salesforce objects, relationships, and reporting limitations.
• Strong attention to detail and ability to deliver insightful, executive-ready dashboards.
• Experience working with sales and marketing data in Salesforce, Power BI, and other analytics tools.
• Background in supporting sales or enrollment teams with performance insights and operational metrics.
• Demonstrated ability to build and maintain data integrations and automated reporting processes.