Jobs and Careers

Manager, Sales Operations & Strategy

New York City, United Statesfull_timeVerifiedPosted 29 Jul 2025

💰 $115,000/yr

About the role

As the Manager of Sales Operations & Strategy, you will play a critical leadership role in establishing, optimizing, and executing sales processes to support our rapidly growing software business. This individual will work closely with cross-functional stakeholders—including sales, marketing, product, and executive leadership—to drive operational efficiency, business development, and sales team effectiveness.You will bring a blend of strategic thinking, process discipline, and executional rigor, with a strong foundation in sales operations, sales enablement, and business development. The ideal candidate has experience building and optimizing sales systems and processes in a high-growth B2B environment, preferably in healthcare or SaaS. FLSA StatusExemptSalary Range$115,000-$130,000Reports ToVP of Growth Direct ReportsNoLocationHybrid TravelUp to 10%Work TypeRegularScheduleFull Time

Key Responsibilities

Sales Operations & Process Development

Design and implement end-to-end sales processes, from lead generation to deal closure and handoff.
Build and refine sales playbooks, workflows, templates, and sales support tools.
Optimize pipeline management practices and ensure high-quality CRM data hygiene and reporting.
Create and enforce standardized procedures for deal review, pricing, contracting, and forecasting.

Lead & Opportunity Management

Act as the sole owner of the lead-to-opportunity lifecycle and deal management processes.
Maintain CRM data integrity through rigorous validation, workflow design, and governance.
Enforce rules of engagement, lead assignment logic, and opportunity stage progression.
Ensure accurate reporting through consistent upkeep of pipeline health, lead source attribution, and sales activity metrics.
Work closely with Marketing to ensure seamless lead handoff and closed-loop reporting on campaign outcomes.

Business Development & Market Expansion

Partner with the VP of Growth and Growth team to identify, research, and evaluate new business opportunities.
Develop strategic prospecting and channel partnership approaches to expand into priority markets.
Support pre-sales activities including prospecting, prospect qualification, positioning, and executive briefings.
Contribute to thought leadership, client targeting, and expansion strategies aligned with company goals.

Sales Effectiveness & Enablement

Lead initiatives to increase sales team productivity, including onboarding, tools training, and performance coaching.
Develop scalable sales enablement resources that empower the team to effectively articulate value and close deals.
Monitor sales effectiveness KPIs such as win rates, sales cycle time, and quota attainment to drive continuous improvement.
Conduct regular performance diagnostics and deliver actionable insights to improve individual and team outcomes.

Strategy & Insights

Partner with the VP of Growth to define go-to-market strategies, segment targets, and territory alignment.
Conduct win/loss, historical performance, and segmentation analysis to inform sales planning.
Create dashboards and reporting tools to provide visibility to executive leadership and ensure accountability.
Lead annual and quarterly sales planning processes in collaboration with revenue leaders.

Cross-functional Collaboration

Act as a strategic liaison between sales, marketing, product, client success, and analytics teams.
Support RFP responses and finalist presentations with compelling positioning, data, and storytelling.
Collaborate with Marketing on campaign feedback loops, lead scoring, and funnel conversion.
Partner with Product and Solutions teams to align selling narratives with roadmap and capabilities.