Assistant Property Manager

Position Title: Assistant Property Manager

Your role 

This position offers you the opportunity to expand your skills and experience in property management with the largest wholesale data center provider in the world. As Assistant Property Manager, you will report directly to the Property Manager, where you will make an impact on virtually all aspects of the management of this assigned portfolio. You will leverage your in-depth experience to assist with a variety of financial and operational responsibilities including financial reporting, budgeting, accruals, property inspections and customer ticket requests. We are proactive about helping our people grow and develop, and as Digital Realty continues to grow, we'll be looking for proven players to move up. 

What you’ll do

Reporting to the Property Manager, as the Assistant Property Manager, you will work to support your supervisor in all aspects of management for the assigned portfolio, with a specific focus on the financial piece. You will play a key role assisting and supporting the operations and financial responsibilities of the properties within the portfolio, providing various financial reports and accruals, re-forecasts, budgeting and reconciliations. 

Managing our customer ticketing system for Shipping and Receiving requests requires close and ongoing coordination with Security to ensure a) shipments are picked up on a timely basis and b) Work Orders are entered by Customers in the portal and conducting property walk-through inspections will also be a central component to this role. Additionally, we’ll look to you to help organize tenants’ events and oversee other special event coordination as needed.

More specifically, you will:

• Support the planning, budgeting and control of operating and capital expenditures. 

• Assist in the preparation of annual budgets, forecasts, monthly reports, and variance reports, including accruals, journal entries, heavy financial reporting.

• Assist with accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.

• In coordination with the PM, respond to customer requests and needs; coordinate efforts with Property Management and Technical Operation teams to resolve issues.

• Oversee selection and performance of vendor services, including preparation of requests for proposal and service agreements; monitor vendor performance against service level agreements.

• Schedule and facilitate building related maintenance with vendors and customers. Issue Customer Notices.

• Perform property inspections on a regular basis;  Coordinate with FA and PA to make recommendations to maintain and enhance the assigned property portfolio. 

• Maintain a strong relationship with the Asset Manager and Technical Operations team for the assigned portfolio to ensure that all corporate objectives are being met.

• Document and track all certificates of insurance from vendors and customers. Leave as this would still be part of the role. 

• Maintain accurate and pertinent information for vendors and customers.

• Establish and maintain effective working relationships with internal and external customers and vendors to include  identifying, removing obstacles and applying creative problem solving to deliver a  positive end result.

What you’ll need 

• A bachelor’s degree in business, real estate, accounting or finance, preferred; or the equivalent combination of education and experience.

• A minimum of three to five years of related experience in commercial property management and financial reporting.

• A proven track record of providing superior customer service.

• Strong understanding of financial terms and principles and the ability to analyze financial statements.  You'll also have experience with financial reporting, accruals, and budgeting,