SENIOR CLINICAL BUSINESS ANALYST
Gateway FoundationAbout the role
Who is Gateway Foundation?
Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.
Why join us?
Discover a rewarding career where you can find both personal and professional fulfillment while aligning your values with your work. You'll have the opportunity to make a meaningful impact by aiding individuals in overcoming addiction. We pride ourselves on being an organization that values you and strives to be an employer of choice, fostering a vibrant culture that promotes teamwork and professional growth. Your voice matters here; we actively listen to and value our employees' thoughts, allowing you to be part of organizational decisions.Join Gateway Foundation today and become part of a team dedicated to making a positive difference in the lives of others.
Sr IS Clinical Business Analyst Job Responsibilities:
Clinical & Workflow Analysis
- Partner with clinical and operational leaders to evaluate current workflows and identify improvement opportunities.
- Conduct workflow and gap analyses to design future-state processes aligned with best practices, regulatory requirements, and system capabilities.
- Support workflow redesign and optimization efforts related to the implementation of the organization's new EHR system.
Requirements Management & Solution Design
- Lead requirements gathering through stakeholder interviews, workshops, and observations.
- Translate clinical and business needs into functional requirements, workflow designs, and system configurations.
- Collaborate with stakeholders and vendors to develop effective technology solutions.
System Implementation, Optimization & Support
- Serve as the lead analyst for the implementation, optimization, and ongoing support of the organization's new EHR and related clinical technologies.
- Configure, test, and enhance system functionality to support clinical documentation, care coordination, reporting, and operational workflows.
- Troubleshoot issues, manage enhancements, and support continuous improvement initiatives.
- Maintain system integrations, data exchanges, and adherence to change management and governance standards.
Data & Reporting
- Analyze clinical and operational data to support quality improvement, outcomes measurement, and regulatory reporting.
- Develop and maintain reports, dashboards, and data extracts to support organizational needs.
- Ensure compliance with applicable healthcare regulations, data integrity, and security standards.
Stakeholder Collaboration
- Serve as the primary liaison between clinical teams, operational leadership, IT, vendors, and implementation partners.
- Facilitate meetings and working sessions to support project objectives and organizational priorities.
- Communicate effectively with stakeholders at all levels and participate in relevant vendor and industry forums.
Training & Change Management
- Develop and deliver training related to clinical systems and workflows.
- Maintain training m
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