Global Operations Intern

Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day.   At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!

What would you'll do in our different roles:

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 As a Global Operations Intern, you will be part of the team that ensures our products move seamlessly across markets, from forecasting and production to warehousing and delivery. This role is analytical, collaborative, and hands-on within a fast-paced international environment. Depending on your skills and interests, you could work in one of several teams:
Supply and Demand Planning
• Build market-aligned demand forecasts using data-driven assumptions and regular input from local teams
• Translate demand plans into production and replenishment strategies that maintain healthy stock levels across markets
• Coordinate production schedules and delivery timelines with suppliers and logistics partners to ensure product availability
• Monitor inventory performance, identify risks of stockouts or excess, and propose corrective actions
• Maintain documentation and continuously improve planning tools and dashboards, enhancing data quality and reporting efficiency

Production Excellence
• Support our Production Excellence team in performance tracking and strategic improvement within our Supply Chain.
• Own KPI consolidation and dashboard upkeep, turning scattered data into clear insights that drive decisions.
• Gather requirements from teammates, turn pain points into structured change requests, and test new views or dashboards that make our metrics easier to use
• Share regular status updates with the project leader, align priorities, and build quick prototypes that show the impact of your improvement.
• Support the implementation of the Production Center of Excellence, driving strategic initiatives and ensuring follow-up on related sub-projects.
 Logistics and Fulfillment
• Support daily warehouse and first mile operations, coordinating supplier collections and inbound transport
• Monitor last mile deliveries, resolve delays fast, and drive actions that improve customer experience
• Assist with inventory track and stock accuracy, identify root causes of variances, and help optimize warehouse processes
• Collaborate across teams at Emma and with warehouse partners, ensuring efficient processing and timely, transparent communication with partners
• Identify new suppliers in different regions, support cost reduction projects, and collaborate on negotiations with business partners

Who we're looking for:

• You are equipped with good communication skills in English.
• You are skilled in data analysis, enjoying working with numbers and finding ways to improve them.
• You are process-driven, with a passion for optimizing workflows and driving efficiency.
• You are an excellent communicator, ready to collaborate with teams across the globe.
• You are eager to learn, adapt, and take initiative in a fast-paced, dynamic environment.
• You are available to start in the next two months.

What we offer:

• A combination of personal and company growth to accelerate your career and help you reach your goals
• The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team
• Responsibility and decision-making authority from day one—you'll create an impact with new, innovative ideas and help shape our company DNA
• To work and learn from experts in diverse fields and get to know your team members at exciting company events
• Competitive salary of 965€ gross per month, Coverflex, benefits, and meal allowance
• Private health insurance including dental care
• Employee discount on Emma products for yourself, friends and family
• In-house Portuguese classes

Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. B