Sr Account Executive-Americas

About ISACA

ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.

Overview

Responsible for the development, management, and growth of the Enterprise Direct Training business line. This person will lead the entire sales process for prospects and existing customers through the establishment and management of relationships with strategic accounts. A key responsibility will be identifying new market potential with a focus on regional expansion in Latin America and Canada. This person must be a skilled new business hunter and relationship manager with experience selling enterprise solutions to the C-Suite. The role is also responsible for providing guidance and feedback to the Account Manager.

Responsibilities

• Achieve revenue targets through new customer acquisition and expansion of existing Enterprise client relationships in new markets (i.e., Latin America and Canada) 
• Responsible for ensuring exemplary customer support and service resulting in high customer retention
• Maintain complete, accurate, timely and consistent CRM system (Customer Relationship Management)
• Coordinate and engage with all internal resources, including marketing, legal (contracts), and service/fulfillment in meeting sales objectives, including submission of corresponding supporting documentation to enable the invoicing process. Be the voice of the customer to product, customer service, technology and marketing to help inform strategy to improve the overall customer experience.

Qualifications

Required Field of Study:

• BA or BS degree in Business, Sales, or related discipline from an accredited university

Minimum Years of Experience Required:

• 5 years of enterprise sales executive experience

Description of Minimum Experience Required:

• Proven/Documented success acquiring new customers
• Relationship Management experience of Large Global accounts for an association and/or company
• Leading sales support staff
• Working knowledge of Salesforce
• Track record of exceeding sales targets and performance at top 10% of peers
• Managing complex enterprise sales cycles

Preferred Field of Study:

• MBA or MS degree in Business, Sales, or related discipline from an accredited university

Preferred Years of Experience:

• 10 years of enterprise sales executive experience

Description of Preferred Experience:

• Experience selling training solutions to the C-Suite
• Professional Association/volunteer engagement
• Non-profit
• Global experience
• Multilingual (Spanish speaking)
• Cultural sensitivity
• Knowledge of ISACA’s products/services and its commitment to its Purpose and Promise

Competencies/Skills Required:

• Indicate the minimum skills necessary to effectively perform the key responsibilities of this position.
• Strong interpersonal skills, team player, ability to build strong relationships and partnerships with vendors/suppliers/constituents/volunteers, ability to influence change and adapt quickly to changing
• Ability to develop, communicate and maintain status reports with a high attention to detail
• Ability to work a flexible schedule to ensure ample service levels for clients in multiple time zones on occasion.
• Ability to work independently
• Excellent oral and written communication skills
• Interviewing skills
• Ability to present new ideas, approaches and information clearly
• Elite time management and ability to manage multiple projects effectively to meet deadlines
• Diligent work ethic and insatiable desire to learn and develop skills
• Self starter, highly motivated
• Cultural sensitivity/awareness
• Commitment to company purpose and values
• Proficiency in Microsoft Office products (Word, Powerpoint, and Excel)
• Collaborative
• Strong business acumen
• Creativi