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Vendor Operations Manager. Senior Associate (Hybrid)

Capital One
United Statesfull_timeVerifiedPosted 19 Dec 2023

About the role

Plano 3 (31063), United States of America, Plano, Texas

Vendor Operations Manager. Senior Associate (Hybrid)

A Senior Associate, Vendor Management is responsible for supporting Business Unit adherence to corporate third party management policy by executing basic company policy requirements, and for ensuring that appropriate documentation exists for their assigned third party relationships. A Senior Associate, depending on the circumstances, be called on to support business relationship management efforts in TP monitoring, contract adherence, risk identification and remediation through document analysis, site assessments, third party communication, performance metric coordination with business stakeholders, TP project management, or other support as necessary. A Senior Associate, Supplier Management IS expected to work in a collaborative environment with internal customers, as well as with other appropriate stakeholder groups within Capital One.

 

**This position does require onsite attendance **
Location: This role is hybrid, where you will be expected to be in the office in Plano, TX for certain aspects of the role.

 

Responsibilities:

  • Support business units primary point of contact for third parties

  • Execute and evaluate TPM policy requirements for assigned complex third party relationships

  • Monitor against third party contractual obligations

  • Google Expert and proficient building decks

  • Monitor SLA's for key third party relationships

  • Proactively identify and/or mitigate basic third party related risk

  • Partner with internal risk or oversight groups to perform all relevant TP monitoring requirements

  • Resolve performance related issues/escalations with third parties 

  • Support invoice review, reconciliation and payment process

  • Prepare and deliver monthly performance reviews

  • Perform tactical requirements for on-boarding/off-boarding of third parties

  • Support and coordinate third party-related internal audits

Basic Qualifications:

  • High school diploma, GED, or equivalent certification

  • At least 2 years of experience in operations management, vendor management, or risk management

Preferred Qualifications:

  • Bachelor’s degree or military experience

  • 5+ years of experience in People Management

  • 2+ years of experience in Google Suites

  • 2+ years of experience in Process Management

  • 5+ years of experience in operations management, vendor management, or risk management

  • PMP, Lean, Agile or Six Sigma certification


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All informat

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Capital One

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