Sr Manager, Product Management

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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We’re looking for a strategic and execution-focused Senior Manager, Product Management to drive the vision, development, and integration of Segmint’s capabilities within Alkami’s Engagement Platform. Reporting to the Director of Segmint, you will own the end-to-end product lifecycle—from strategy and roadmap definition to delivery and measurement. You will lead efforts to deliver an API-first segmentation and analytics services, enabling powerful, data-driven experiences across Alkami’s digital banking ecosystem.

Key Responsibilities

• Strategically lead, coach, and develop a team of Product Managers to deliver high-quality, innovative products that exceed customer expectations.

• Own and evolve the Segmint product roadmap in alignment with Alkami’s “Anticipatory Banking” strategy and cross-functional stakeholder needs.

• Drive a strong discovery practice to ensure roadmap items are grounded in validated market and user needs.

• Define, document, and advocate for standardized RESTful and event-driven APIs, enabling consumption of Segmint segmentation, insights, campaigns, and reporting by internal and third-party platforms.

• Collaborate with engineering and developer relations to ensure APIs are scalable, well-documented, and intuitive.

• Partner with Data Solutions and Engineering to deliver new cloud-native pipelines for prospect acquisition, and productize them as Segmint-native capabilities.

• Lead the end-to-end integration of Segmint into Alkami’s Online Banking and CMS platforms, ensuring frictionless data flow and a consistent multi-channel user experience.

• Serve as the integration owner across web and mobile platforms.

• Collaborate with internal Product teams and external partners to embed Segmint into third-party match-tool workflows, supporting a seamless journey from data ingestion to campaign execution.

• Manage and prioritize a technical-debt backlog; balance new features with long-term platform scalability and reliability.

• Act as the central point of contact for Sales, Client Success, UX, Engineering, and Data Science—driving transparency, aligning priorities, and ensuring timely delivery.
  Partner with Marketing and Enablement teams to create compelling product collateral, demos, and training that showcase Segmint’s unique value and API capabilities.

• Define and monitor key metrics (e.g., API adoption, integration health, pipeline throughput, technical debt reduction), and use insights to continuously optimize product delivery and value.

• Foster a high-performance culture through clear goal setting, ongoing feedback, performance reviews, and individual development plans.

• Build a collaborative and inclusive team environment that promotes innovation, accountability, and continuous learning.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.

• 8+ years in product management and 5+ years as a people leader, preferabl