Jobs and Careers
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Senior Business Systems Analyst
OpenGovUnited Statesfull_timeVerifiedPosted 23 Jan 2024
About the role
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer. OpenGov is a high growth, late stage venture backed startup with investors including Andreessen Horowitz, Formation 8, Cox Enterprises, and Emerson Collective. Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world). 🌟
Join our smart, fun, and humble team to experience the most rewarding career of your life!
We are looking for an Sr. Business Systems Analyst (Enterprise Applications) who can oversee the Enterprise Application needs at OpenGov. This role is also responsible for planning and coordinating the processes and activities related to the technical development, delivery and integration of OpenGov’s enterprise applications as required to meet the businesses needs. They will work with a combined team of Business Systems Administrators, Data Engineers, Integration Engineers and Operations Specialists to keep our processes maintained, automated and efficient. This role places an emphasis on building for scale, process automation, systems integration, technical skills, project management, data management, systems management, strategic thinking and planning.
The ideal candidate for this role is an experienced business systems analyst with a strong technical and analytical background that spans multiple enterprise business applications. This person must have demonstrable experience building and maintaining enterprise level system configurations, data, custom code and integrations.
Key Responsibilities:
• Collaborate with key stakeholders and internal teams to understand business requirements and objectives related to business processes, systems configurations and integration needs• Create system design documents, data models, and functional specifications• Collaborate with technical teams to configure and customize enterprise applications to meet business requirements• Oversee the integration of enterprise applications with other systems and third-party technology• Coordinate and support the implementation of new applications, enhancements, and upgrades• Monitor and troubleshoot integration processes to ensure data accuracy, performance, reliability and scalability• Assist in change management activities, including user training, documentation, and communication to ensure a smooth transition to new systems• Conduct regular audits and performance assessments to identify areas for improvement and optimization• Provide assistance with strategic technology planning and roadmap activities• Stay up-to-date with industry trends and emerging technologies to recommend improvements and implement best practices.• Document current system processes to provide visibility to the business and provide a roadmap for future enhancements and integrations (as-is and. to-be)
Qualifications:
• Bachelor's degree in Computer Science, Information Systems, or a related field• 5-7 years of experience in a Systems Analyst or related role• Hands-on experience with Snowflake, NetSuite, Salesforce, Workday, and Atlassian products.• Strong understanding of API integrations, RESTful APIs, and web services• Knowledge of scripting languages (e.g., Python, JavaScript) for customization and automation.• Extensive technical experience with system analysis, administration, architecture and data structure• Excellent problem-solving skills with a keen attention to detail.• Ability to work independently and collaboratively in a fast-paced env
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer. OpenGov is a high growth, late stage venture backed startup with investors including Andreessen Horowitz, Formation 8, Cox Enterprises, and Emerson Collective. Our Board of Directors includes iconic Silicon Valley executives John Chambers (former Cisco Chairman and CEO) and Marc Andreessen (Time Magazine’s list of the 100 most influential people in the world). 🌟
Join our smart, fun, and humble team to experience the most rewarding career of your life!
We are looking for an Sr. Business Systems Analyst (Enterprise Applications) who can oversee the Enterprise Application needs at OpenGov. This role is also responsible for planning and coordinating the processes and activities related to the technical development, delivery and integration of OpenGov’s enterprise applications as required to meet the businesses needs. They will work with a combined team of Business Systems Administrators, Data Engineers, Integration Engineers and Operations Specialists to keep our processes maintained, automated and efficient. This role places an emphasis on building for scale, process automation, systems integration, technical skills, project management, data management, systems management, strategic thinking and planning.
The ideal candidate for this role is an experienced business systems analyst with a strong technical and analytical background that spans multiple enterprise business applications. This person must have demonstrable experience building and maintaining enterprise level system configurations, data, custom code and integrations.
Key Responsibilities:
• Collaborate with key stakeholders and internal teams to understand business requirements and objectives related to business processes, systems configurations and integration needs• Create system design documents, data models, and functional specifications• Collaborate with technical teams to configure and customize enterprise applications to meet business requirements• Oversee the integration of enterprise applications with other systems and third-party technology• Coordinate and support the implementation of new applications, enhancements, and upgrades• Monitor and troubleshoot integration processes to ensure data accuracy, performance, reliability and scalability• Assist in change management activities, including user training, documentation, and communication to ensure a smooth transition to new systems• Conduct regular audits and performance assessments to identify areas for improvement and optimization• Provide assistance with strategic technology planning and roadmap activities• Stay up-to-date with industry trends and emerging technologies to recommend improvements and implement best practices.• Document current system processes to provide visibility to the business and provide a roadmap for future enhancements and integrations (as-is and. to-be)
Qualifications:
• Bachelor's degree in Computer Science, Information Systems, or a related field• 5-7 years of experience in a Systems Analyst or related role• Hands-on experience with Snowflake, NetSuite, Salesforce, Workday, and Atlassian products.• Strong understanding of API integrations, RESTful APIs, and web services• Knowledge of scripting languages (e.g., Python, JavaScript) for customization and automation.• Extensive technical experience with system analysis, administration, architecture and data structure• Excellent problem-solving skills with a keen attention to detail.• Ability to work independently and collaboratively in a fast-paced env
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