VP Strategy Operations / Chief of Staff

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

 

VP. Strategic Operations/Chief of Staff

We are seeking a dynamic and strategic VP of strategic operations/chief of staff role to play a critical role in leading and executing organizational initiatives This pivotal role will drive cross-functional success, ensuring accountability and efficiency in our operations. This role will be a right hand to the COO to help their teams become more effective by running annual planning, measuring performance metrics, observing/listening for operational needs, and reducing admin burden. The ideal candidate will possess a strong background in healthcare operations, project management, and a passion for people excellence. This position requires a forward-thinking leader who can navigate complex challenges, enhance operational efficiency, and ensure alignment across all departments within the organization. The role is multi-faceted and requires a leader to be nimble and operate at the top of their license in a fast pace ever changing environment. 

Location: Remote | USA | Travel Required

Responsibilities:

Cross-Functional Initiatives:

• Collaborate with departments to drive specific initiatives that enhance operational efficiency and conversion health.
• Serve as the primary stakeholder for product and IT, ensuring critical projects are completed on time and meet organizational goals. Support and drive cross-functional collaboration to ensure operational excellence for both internal stakeholders and external clients, members, and providers.
• Coordinate and ensure effective time management and prioritization of key meetings and events across the operational function of the organization (COO org)

Continuous improvement

• Prepare and analyze reports, dashboards, and presentations, providing data-driven insights to support decision-making.
• Lead and facilitate key operati