HRIS Team Leader

Role Summary

The HRIS Manager, Americas is responsible for the strategic management, optimization, and day-to-day governance of our HR technology ecosystem. This role serves as the regional Subject Matter Expert (SME) for SAP SuccessFactors, managing large-scale implementations and ensuring the integrity of HR data. You will act as a bridge between HR, IT, Finance, and Corporate to drive operational excellence and digital transformation. A critical component of this role is overseeing the seamless performance of payroll systems to ensure 100% business continuity for our workforce.

Your Challenge

• System Optimization & Governance: Manage and optimize SuccessFactors (HRIS), ensuring high levels of data accuracy, security, and compliance with regional labor laws.
• Payroll Performance & Continuity: Oversee payroll system performance on a weekly basis to ensure uninterrupted processing. Serve as the primary point of escalation for technical payroll hurdles.
• Incident Management & Resolution: In the event of system interruptions, lead the diagnostic effort to identify root causes. Implement permanent technical or procedural fixes to prevent recurrence.
• Stakeholder Communication: Manage the impact of system issues by providing clear, timely, and transparent updates to HR, Finance, and affected employee groups. (liaison between corporate and global HRIT changes to the US- able to translate corporate rollouts to regional rollout)
• System Optimization & Governance: Manage and optimize SuccessFactors (HRIS), ensuring high levels of data accuracy, security, and compliance with regional labor laws.
• Large-Scale Implementations: Lead the end-to-end implementation of enterprise-wide solutions, including Payroll (ADP GlobalView) and Time & Attendance (Workforce Software) systems.
• Strategic Partnerships: Serve as a key cross-functional partner to IT, Finance, and Business Leadership to align system architecture with organizational goals.
• Data Analytics & Reporting: Deliver advanced reporting and analytics to drive data-based decision-making. Oversee system integrations and regular enhancements to improve the user experience.
• Project Management: Spearhead the consolidation of legal entities into single-solution platforms, focusing on cost reduction (e.g., cost per pay slip) and process efficiency.
• Operational Excellence: Contribute to the global HR Digitalization strategy, identifying opportunities to automate manual processes and improve employee self-service.
• Vendor Management: Collaborate with third-party vendors to ensure technical requirements and service level agreements (SLAs) are met.

Skills

Enterprise Architecture ManagementProject ManagementData ManagementBusiness Strategy DevelopmentBusiness Process KnowledgeSystem IntegrationTechnical Stakeholder CommunicationTechnical Knowledge (Others)Business Analysis

Your Profile

Education:

• Bachelors Degree in HRIS, Business Administration, or related field

Experience:

• 5+ years of experience leading a team in HRIS management, specifically within large, multi-national organizations.
• Technical Expertise: Advanced proficiency HRIS, Timekeeping, and Payroll systems (SAP SuccessFactors, ADP GlobalView and Workforce Solutions preferred)
• Implementation Skills: Demonstrated success in leading end-to-end payroll and time-tracking system migrations.
• Stakeholder Engagement: Strong ability to translate technical concepts into clear, actionable insights for non-technical audiences.
• Communication: Skilled in handling high-stakes communications and providing guidance to stakeholders at all organizational levels.
• Data & Compliance: Proven experience overseeing HR data integrity and compliance for organizations with 5,000+ employees.