Emergency Services Office Manager

Facility:

Dayton Children's - Main Campus

Department:

Emergency Services Admin

Schedule:

Full time

Hours:

40

Job Details:

We are seeking an individual who is attentive to detail, well-organized and capable of adjusting swiftly to the fast-paced environment of emergency medicine.
This position involved developing 24/7/ER physician staff scheduling and ensuring a high standard of customer service.
Experience with clinical staff scheduling and Shift Admin application preferred.

Department Specific Job Details:

Works under limited supervision and according to established policies and procedures.  Works as a nucleus for Emergency Services and On-Demand Access.  Gives direct support for all Physicians, Nurse Practitioners and Physician Assistants under Emergency Services (Emergency Departments, Urgent Cares and Kids Express).  Requires a very self- motivated, reliable and organized person.  Responsible for multiple duties including providing positive customer service to families, other departments in the organization and in our region. Utilizes good time management skills with accurate and timely completion of job requirements. This position collaborates interdepartmentally with all divisions of the organization.

• Responsible for the creation and management of the provider clinical schedule for all Emergency Services locations.

• Responsible to find coverage for any provider sick calls

• Makes any travel arrangements for any conferences or seminars

• Assists with CME reimbursement submission for providers

• Coordinates the interview schedule for all provider candidates

• Coordinates the orientation schedule for new providers

• Ensures that providers complete HLC modules as well as any required education by due date.  Responsible for sending reminders to providers about approaching deadlines

• Creates and distributes the provider score cards in coordination with Chief of division

• Assist with CME tracking and other physician requirements for trauma program

• Demonstrates excellent etiquette and follow-up when greeting all staff, physicians and visitors through direct, electronic and verbal communication.

• Responds to all voicemail and e-mail communication within 2 business days

Performs other duties as assigned.

Education Requirements:

High School (Required)

Certification/License Requirements: