Enterprise Solutions Engineer

At Zoox, we are redefining mobility with our fully autonomous, electric vehicles, designed for safety, efficiency, and sustainability. To support our groundbreaking technology, we are seeking an Enterprise Solutions Engineer to play a critical role in designing and managing IT infrastructure and enterprise applications that power our autonomous vehicle ecosystem. 
As an Enterprise Solutions Engineer you will be responsible for the design, management, and optimization of IT infrastructure and enterprise applications both on-premise and cloud-based systems, ensuring application reliability, and optimizing performance.
This role is ideal for someone with strong systems expertise, application management experience, troubleshooting skills, and automation expertise. You will collaborate across IT, product engineering, software engineering, manufacturing and security teams to ensure the seamless operation of critical systems and applications.

In this role, you will:

• Infrastructure & Systems Management: Deploy, configure, and maintain enterprise solutions on IT infrastructure, servers, networks, and cloud services (AWS and on premise). Optimize Linux and Windows environments for performance, security, and scalability. Implement high-availability and disaster recovery solutions to ensure system and application uptime.
• Application Management & Optimization: Create, manage, monitor, and optimize enterprise applications, development tools, and internal services. Troubleshoot and resolve system and application performance issues. Develop tools & processes to improve application lifecycle management, release processes, and incident response. Ensure seamless integrations between applications, APIs, and infrastructure components.
• Monitoring, Troubleshooting & Performance Tuning: Implement and maintain system and application monitoring tools. Develop and refine logging and observability strategies to detect issues proactively. Troubleshoot system, network, and application failures, performing root cause analysis (RCA) and implementing fixes. Optimize cloud resources and on-premise systems for cost-efficiency and performance.

Qualifications:

• Strong troubleshooting skills in both infrastructure and application layers
• Proficiency in scripting (Python, Bash, PowerShell, or Go)
• Strong Linux and Windows system administration experience
• Hands-on experience with enterprise application management and troubleshooting systems and application performance issues
• Understanding of networking concepts (TCP/IP, DNS, DHCP, VPNs, Firewalls, Load Balancers)

Bonus Qualifications:

• Certifications: AWS Certified SysOps Administrator, MCSE, CKA, etc.
• Experience with containerization and orchestration (Docker, Kubernetes, Helm)
• Familiarity with application lifecycle management and DevOps best practices
• Knowledge of database performance tuning (PostgreSQL, MySQL, NoSQL)
• Understanding of distributed systems and microservices architecture

CompensationThere are three major components to compensation for this position: pay, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The pay range for this position is $200,000 to $250,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The pay range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.