CAR-T Cell Therapy Experience Lead (CTEL), NYC/NJ

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Oncology/Hematology (Commission)

Job Category:

Professional

All Job Posting Locations:

New Jersey (Any City), New York (Any City)

Job Description:

About Innovative Medicine:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a CAR-T Cell Therapy Experience Lead (CTEL) based in the New York Metro area covering New York City and New Jersey.

This is a field-based role available in all cities within New York City/New Jersey area. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location within the region to apply.

Purpose:

The CAR-T Cell Therapy Experience Lead is a member of this account management team, reporting to the Senior Manager, CAR-T Cell Therapy Experience Lead. The role will serve as the primary field-based point of contact for a portfolio of certified CARVYKTI® Treatment Centers. In this role, you will work closely with treatment center stakeholders to improve operational efficiencies to maximize opportunities for the appropriate patients to access CARVYKTI. You will facilitate successful CARVYKTI® product utilization of the sites by advising them on order management, operations, and logistics. Additionally, you will drive growth at the site through promotional message delivery and through coordination of activities related to expansion of site capacity (e.g. satellite capabilities or outpatient clinics). In this capacity, you will be the face of Johnson & Johnson Oncology CAR-T utilization to these sites and will be tasked with upholding the high standards of service to which we subscribe.

Professional Responsibilities:

• Stays current in clinical developments related to specific disease states
• Develops and maintains advanced presentation skills to facilitate effective communication of clinical information
• Documents all interactions, clinical insights and customer profile information daily as directed
• Attends clinically relevant meetings for personal/professional development
• Maintains the highest level of professional standards in all interactions with customers and other business contacts
• Conducts all aspects of the OCE role in accordance with the OCE Rules of Engagement

A Day in the Life

For certified treatment centers, you will be the single point of contact for all items related to operations for their CARVYKTI® program. You will help advance their success with the CARVYKTI® therapy by triaging day-to-day logistics and issue resolution related to processes and by advising them on opportunities to enhance their operational effectiveness and efficiency, as well as providing them with operational education. You will work closely with a matrix team consisting of sales, order specialists, medical, field reimbursement, s