Client Technologies Analyst I

Job Title

Client Technologies Analyst I

Agency

Texas A&M University - Corpus Christi

Department

IT Enterprise Applications

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

Learn more information here!

PURPOSE

The Client Technologies Analyst I, under general supervision, performs routine client technology support functions.

RESPONSIBILITIES

Functional Area 1: Support

Percent Effort: 50%       

• Diagnoses and repairs hardware/software failures and conflicts. Installs, upgrades, and configures hardware and software. Facilitates new computer setups, including application and data transfers, and user account information.

• Utilizes complex software tools to maintain, configure, define security, and monitors desktop computer life cycle.

• Establishes configuration baselines and maintains systems within defined parameters.

• Monitors and maintains system security. Provides protection and recovery support for client data.

Functional Area 2:  Operations    

Percent Effort: 40%            

• Tracks and assists in the coordination of equipment repair work order assignments and provides detailed work records, which outlines the history of tests, performance problems, and repairs for each piece of equipment.

• Provides consultative and technical services, in general, as a qualified manufacturer's sales representative.

• Assists in the training and coordination of tasks for student workers.

• Performs other duties as assigned.

Functional Area 3: Research 

Percent Effort: 10%       

• Attends training, assists in researching, testing, and disseminating operation instructions. Assists with the evaluation of new technologies to determine their applicability to clients’ needs.

QUALIFICATIONS

• Bachelor’s degree.

• Four (4) months of related experience.

• Additional experience may be considered as a substitution for the minimum education requirement:

  • High School Diploma & 4 years and 4 months of related experience.

PREFERRED QUALIFICATIONS

• A+, Network +, Security + certification.

SALARY $43,888 - $47,667 Annually Approx.

• Monthly $3,657.33 - $3,972.25 (Dependent upon education and experience.)

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs a