Residential Coordinator

Job Description:

The incumbent of this position is responsible for interviewing/hiring and training of BHTs. Responsible for providing supervision/monitoring of clients/patients modeling appropriate behavior and providing a safe/therapeutic environment. Responsible for ensuring all BHTs working shifts are adequately trained and oriented to program rules and expectations. Provides ongoing supervision to BHT staff including regular observation of BHT job duties and regular spot checking on video footage of staff interaction with client population. Ensures all policy and procedures are adhered to for client care.

Essential Job Functions:

• Performs the duties of a technician under the direct supervision of the Program Director or designee.

• Oversee daily activities of client/patients ensuring expectations and rules are adhered to communicating vital information to the treatment team.

• Assist in orientation of client population with regards to client rules and rights

• Schedule technicians within established policy and procedures under the supervision of Program Director or designee.

• Assure that proper coverage is maintained per contractual standards. Responsible for monitoring and managing overtime.

• Responsible for interviewing, hiring, and training of new technician staff under the direct supervision of the Program Director or designee.

• Monitor to ensure that staff obtain the required 36 hours of training every two years, which includes monitoring of required and/or assigned trainings on Relias Learning.

• Responsible for the development of individualized training plans for staff and to facilitate regularly scheduled supervision meetings to ensure proper training of staff.

• Responsible for completing and maintaining documentation of these supervisory meetings per CARF/State Regulatory/company regulations.

• Complete all evaluations and required status notices in a timely manner.

• Schedule and facilitate a minimum of monthly staff meetings and/or trainings. Complete and maintain documentation of these meetings and/or trainings per CARF/State Regulatory/company regulations.

• Ensure program and agency procedures are occurring with UA processes and that staff are properly trained.

• Ensure medication management system is being followed according to program and agency procedures. Maintain all CARF/State Regulatory/agency standards.

• Ensure staff is properly trained on facilitation of educational groups and completion of required documentation according to all CARF/State Regulatory/agency Standards. Will help facilitate an evolving programming schedule.

• Participates in clinical staffing and treatment team meetings to provide feedback and to facilitate ongoing communications between Behavioral Health Technicians and the treatment team.

• Demonstrates interest in long term and short term goals and objectives of the company.

• Other duties as assigned by Program Director/designee, Vice President, or Executive Team member.

Knowledge, Skills, and Abilities:

• Thorough knowledge of Behavioral Health methods, principles and techniques as they relate to mental health services and/or substance use disorders.

• Knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.

• Considerable knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.

• Aptitude to develop, coordinate, and evaluate services within assigned program responsibilities.

• Capable of communicating ideas clearly and effectively, both verbally and in writing, to produce clear and concise reports.

Experience and Education Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR

• High School education and two (2) years experience in substance abuse or mental health treatment with a minimum of one (1) year of supervisory experience.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.

• Provide leadership and guidance to all