Senior Manager - Steel Logistics Operations (Louisiana)

About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Senior Manager - GFF Business Development (Steel Logistics Operations) position will be responsible for managing operations related to the new Hyundai Steel Louisiana Plant business, Equipment & Steel Product Shipments. This position will take initiative to develop new business models and routes to meet our customers' expectation and deliver all shipments to customers on time.
Responsibilities
• Manage and Coordinate Sales & Operations of Hyundai Steel Louisiana Plant
◦ Develop and execute transportation plans for construction materials and heavy equipment
◦ Align transport schedules with project timelines and proactively manage risks
◦ Make sure to deliver all trucks and shipments to the customers on time
◦ Maintains all operation keen to customer satisfaction by providing problem-solving resources
◦ Solve any operational issues
◦ Supervise and assist team members
◦ Interface and co-work with other departments to bring about the best synergy for the customer satisfaction
◦ Plan, oversee, and coordinate day-to-day activities to improve effectiveness, productivity, and performance
◦ Customer Service, Client management to increase service satisfaction level
◦ Set up, Develop, Implement, and Review operational policies & procedures
◦ Set up accounts and system for Hyundai Steel and new customers
◦ Establish a working relationship and negotiate with transportation and service providers
◦ Analyze data to assess performance and implement on any identified process improvements
◦ Help develop standard operational procedure (SOP) for the team
◦ Make sure to track and input all delivered data to the systems
◦ Supervising and processing AR/AP invoices for Freight Forwarding
◦ Duties include, but are not limited to: data entry, record keeping, monitoring AR/AP, participating in month-end closing, and preparing audits, and variance reports
• Manage all related operations in a cost-effective manner
◦ Keep tracking of cost and expenses, logistics service level (delivery time, damages, and etc), KPI, contract and agreement, cost saving and overall improvement
◦ Manage and monitor demurrage, detention, and/or any accessorial charges
◦ Resolves complicated accounting issues and assists team members
◦ Maintains a system of controls over accounting transactions
◦ Backup, support, and maintain logistics analyst and team members' responsibilities
◦ Makes and implements recommendations to improve team members' operation activities
◦ Providing excellent logistics solutions
◦ Support for all administrative tasks from management as needed
◦ Provide reports and information to internal customers (Operation, Accounting, and others) as needed
◦ Support special projects requested by customers and internal managements, etc
◦ Provide timely escalation and response for urgent or exception situations
◦ Other duties as assigned
Compensation Range
$83,000 - $95,000 Per Year (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Excellent verbal and written communication skills Required
• Excellent interpersonal skills Required
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, database management systems Required
• Organi