Event Technology Specialist, Marketing Operations

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Global Marketing Operations team is responsible for the management, measurement, and tracking of marketing strategies and tactics supporting the business and sales objectives for the company. This team is responsible for the prudent and thoughtful use of various marketing technologies to drive engagement and interest in our solutions with our customers. The team manages not only our digital web properties but also the entire MarTech stack, including the marketing automation platform that our marketers rely on for efficient campaign management and event management technology. This function is part of the Worldwide Operations team.

Job Description

Motorola Solutions is looking for an experienced Event Technologist to join the Global Marketing Operations and Analytics team to develop, manage, and implement the Event Technology portfolio. This individual will be closely aligned with the Customer Experiences & Events Team and will focus on overseeing and managing our Cvent contract, evaluating inclusions, vetting additional platforms, building registration sites, reporting, and mobile apps. Occasional onsite support with travel may be required (2-3 times/year).

The Event Technologist is responsible for, but not limited to the following: 

• Development and implementation of event technology strategy, to include, but not limited to, Cvent and iCapture

• Development and implementation of event technology integration across various platforms

• Researching, evaluating, and recommending new technologies and technology vendors to support event needs

• Working cross-functionally with the Customer Experiences & Events team to identify, scale, produce, and execute event technology solutions

• Partnering with Customer Experiences & Events team to define metrics and develop registration and onsite management/reporting that gathers metrics from conception to reconciliation, including data flow integrations

• Development of registration technology process, backend structure, and data management needs

• Building of registration sites and mobile app to include reporting including post-event KPIs, email builds, testing, trouble-shooting, and deployments

• As needed, travel onsite to events to oversee mobile app implementation and onsite registration needs (2-3 times/year)

Specific Knowledge/Skills:

• Bachelor’s Degree preferred or alternatively extensive event technology experience

• 5+ years of proven Cvent experience (including backend administrative management and registration site and mobile app builds) and familiarity with other event technologies

• Solid background in project management and working with a global events team

• Self-starter who quickly and proactively solves challenges with minimum guidance and direction

• Thrives in fast-paced work environment

• Ability to travel, estimated at 5%, including on weekends, as needed, for onsite event operation

#LI-MM1

Basic Requirements

• High school diploma or equivalent
• 5+ years of Cvent experience

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focus