Director, Data Program Management (Acceptance)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Essential Functions:

The ideal candidate will work with minimal guidance in a fast paced, ambiguous work environment, and will have the ability to independently translate high level guidance into detailed deliverables. We are seeking a highly motivated individual who thrives in hands-on environments, capable of diving into the work, taking ownership, and delivering results without the need for constant supervision or managerial oversight. The ideal candidate will demonstrate good interpersonal skills and executive presence and be able to successfully manage cross-functional stakeholders at varying levels. You’ll be responsible for:

• Defining the holistic global objectives, desired outcomes, and approach to managing merchant data quality.

• Orchestration of merchant data quality programs, timing, requirements, and impacts across regions, programs, organizations, and systems.

• Development of messaging articulating the benefits of adherence to data quality standards to global Acceptance clients.

• Development of communication plans, content, and artifacts for internal and external audiences.

• Development of executive-level presentations and regular updates to demonstrate findings, progress, timelines, and risks and communicate recommendations in a clear, concise, and impactful way.

• Data and analytics reporting to measure performance, track progress, and identify issues and facilitate compliance program(s) management execution.

• Manage the day-to-day project and team activities to meet project goals and timelines.

• Identification and execution of future strategic data initiatives to solve key pain points on the seller-side ecosystem.

• Structure and solve business problems, collaborating and coordinating with a range of internal stakeholders to make recommendations on a wide range of business issues. Build out unique, creative and impactful solutions by integrating insights across Visa's many expert functional resources and supporting collaborative solution development.

• Develop rigorous, fact based, quantitative analysis to support recommendations. Ensure strategic and financial soundness and alignment for any recommendations.

• Work closely with cross-functional and regional management teams on strategic projects, bringing timely and useful insight and analytical support

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Experience in and/or significant exposure to the payments industry preferred (acceptance ecosystem highly preferred)
• Ability to independently lead and manage projects with multiple workstreams, with proven leadership success over a wide variety of functional business problems
• Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders at both senior and junior levels
• Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor, attention to detail and ability to structure and analyze sophisticated financial modeling
• Experience with Visa data, Visa systems, and Visa stakeholder alignment
• Demonstrated cross-functional experience in large matrix organizations
• Impeccable written communication in both prose and visual presentations
• Able to tackle shifting priorities at high speeds
• Self-starter, team oriented, collaborative, diplomatic, and flexible
• Ability to inspire and in