Military Education Coordinator

Military Education Coordinator

Department of Stateside Military Operations

Exempt, Contingent II, 100% Full Time, Pay Grade 1.2

Location: Arlington, VA

University of Maryland University College seeks a Military Education Coordinator. Reporting to the Assistant Director, the Military Education Coordinator (MEC) for the Joint Base Myer-Henderson Hall office will work closely with military education offices to manage and offer classes to military and civilian students at all Northern Virginia (NOVA) offices including Fort Belvoir, and Marine Corps Base Quantico. The MEC is responsible for the outreach efforts and community development of the UMGC NOVA offices and providing additional administrative support to other local UMGC military offices in Northern Virginia. Occasional evening and weekend hours and local traveling to other regional offices are required.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Manage operational and administrative duties by compiling monthly statistics and reports.

• Ensure sites maintain proper office coverage. Requires proactive outreach to the military communities to promote classes at NOVA offices.

• Provide outreach initiatives to attain university goals towards enrollment and retention.  

• Support Assistant Director with creating, coordinating, and providing consistent outreach services to specific military and local events.

• Create and maintain an outreach plan for the site to ensure student retention.

• Establish, maintain, and build positive working relationships with the military education centers and local, permanent schools serviced by NOVA offices.

• Maintain an active presence with the local military community by attending graduations, base functions, and education activities which include college/education fairs.

• Provide services and assistance to students who walk in and call for admissions, registration, financial aid, and student account information.

• Provide daily administrative support to other UMGC military offices in Northern Virginia. Track and analyze class enrollments to provide input on scheduling.

• Ensure classes are provided with adequate space and needed technologies for class instruction.

• Ensure civilian students and faculty are adequately prepared to attain base access for class. Attend UMGC Open House events, Commencement, and rotate with other staff members to provide assistance to instructors and students on the first day of class on a weeknight or weekend at NOVA offices, and as occasionally as needed at other UMGC military offices in the region. Perform other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE: 

• Bachelor's degree from an accredited institution of higher learning and a minimum of one year of experience working in a higher education environment, preferably with non-traditional students.

• Outstanding customer service skills with both internal and external customers are required.

• Possesses strong organizational, communication, and interpersonal skills and is capable of prioritizing and managing multiple projects and tasks.  

• Ability to proficiently use MS Office.

PREFERRED EDUCATION AND EXPERIENCE: 

• General knowledge of UMGC practices and procedures is preferred.

• Experience working with the military or military students, preferably in higher education.

• Experience using PeopleSoft, Salesforce, Google Drive, Mail, and Apps.

POSITION AVAILABLE IMMEDIATELY & WILL REMAIN OPEN UNTIL FILLED

SALARY COMMENSURATE WITH EXPERIENCE

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability